Information Technology Director; Class Code 0179
Listed on 2026-01-12
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IT/Tech
IT Project Manager, Systems Administrator, IT Consultant, IT Business Analyst
Location: New Orleans
Responsibilities
Highly responsible supervisory, professional and technical work advising and directing the administrative or technical activities of the Office of Technology and the Management Information Systems Division of the Chief Administrative Office. Employees in this class plan, organize, and direct automatic data processing services and operations in a centralized data processing facility, rendering a variety of services on a city-wide basis. The role directs subordinate managers overseeing systems analysis, programming, computer operation, and related data processing equipment, develops long‑range objectives for the use of technology for all city departments, educates and advises city staff on the use of automated systems, and supervises delivery of automated services to city departments.
Responsibilities include coordinating the entire range of automated data services from mainframe computing to personal computing.
Microsoft server support and management, personal computer desktop hardware and application support, voice communication systems support, LAN/WAN support and management, fiber optic network management, personal computing devices and applications management, mobile devices and applications management, the Internet of Things (IoT), data center hardware and applications, enterprise backup applications, disaster recovery and business continuity, web design or development, application development, user‑centered design, data management and warehousing, data development and ETL processes, GIS, IT support and service delivery, IT quality assurance and control, IT project management, database management, and IT business analysis.
The experience must include responsibility for operational support of all computer business tools, service tools, and applications. At least two (2) years of this managerial experience must involve supervision of a professional IT and/or technical IT staff.
One‑year probationary period.
Equal Opportunity EmployerThe City of New Orleans is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, gender, age, physical or mental disability, sexual orientation, creed, culture, or ancestry. Requests for alternate format or accommodations should be directed to Shana Parker at or TTY/voice at or .
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