Senior Network Operations Engineer

Senior Network Operations Engineer

We are seeking a highly skilled and motivated Senior Network Operations Engineer to join our dynamic team. The ideal candidate will possess exceptional problem-solving abilities and a strong background in managing complex network infrastructures. This role is crucial for ensuring the stability, performance, and security of our enterprise network. The successful candidate will be a key contributor to our operations team, handling escalations, leading incident response, and driving continuous improvement.

Incident and Problem Management:
Serve as a senior escalation point for all network-related issues. Lead the investigation and resolution of complex network problems, including performance degradation, outages, and security incidents.

Network Operations & Maintenance:
Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability.

Architectural & Design Input:
Collaborate with the network architecture team to provide operational feedback and contribute to the design and implementation of new network solutions.

• F5 BIG-IP:
  Design, configure, and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable.
• Cisco Route/Switch:
  Extensive hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Deep understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT).
• HPE Aruba:
  Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, Air Wave, and Clear Pass Policy Manager is essential.
• Automation & Scripting:
  Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency.

Documentation:
Create and maintain comprehensive network documentation, including diagrams, runbooks, and standard operating procedures (SOPs).

Collaboration:

Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues.

On-Call Support:
Participate in an on-call rotation to provide 24/7 support for critical network issues.

• Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 5-7 years of experience as a Network Engineer, with at least 2-3 years in a senior operations role.
• Certifications:
  
  Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred.
• Problem-Solving
  
  Skills:
  
  Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure.