Director, IT Solutions

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$/yr - $/yr

Job Description

My client is a leader in food, feed, and supplement testing, support, and development services. They partner with suppliers, processors, manufacturers, packers, distributors, and retailers to deliver high-quality analytical and technological solutions. Few testing organizations can match their combination of scientific expertise, technological innovation, commitment to quality, and customer service excellence. With significant investments in innovation, IT, and logistics,
my client continues to drive transformation across the industry.

We are currently seeking a Director, IT Solutions to join our team. Reporting to the Vice President of IT Solutions, this role will lead a team responsible for delivering technology solutions that enable and support business operations across North America.

• Lead the implementation of software projects, managing internal and external (subcontracted) teams to meet timelines and deliver successful outcomes.
• Supervise, mentor, and develop software engineers to ensure efficient and timely delivery of tasks.
• Establish and enforce best-practice coding standards and testing protocols, ensuring quality assurance in lower environments before deployment to production.
• Oversee business IT change management processes to ensure structured, risk‑aware technology implementations with minimal disruption to operations.
• Direct incident response and problem management, ensuring timely identification, containment, and resolution of IT service disruptions while maintaining clear communication with stakeholders.
• Lead root cause analysis efforts to identify and correct recurring system issues, driving continuous improvement in performance and reliability.
• Analyze complex business needs and recommend appropriate technical solutions.
• Ensure the consistency and maintainability of existing technology systems through the creation, maintenance, and enforcement of technical standards and procedures.
• Manage and prioritize team workload effectively.
• Review solution designs, code, and unit testing where applicable.
• Approve business requirements before technical execution and participate in hardware/software evaluations and vendor management.
• Provide training and development programs for IT staff.
• Act as a liaison between business users, operations, and programming teams for system design, modification, and troubleshooting.

• Strong understanding of software development life cycle (SDLC), agile methodologies, and Dev Ops practices.
• Familiarity with cloud platforms (e.g., Azure, AWS, Google Cloud) and modern integration technologies (e.g., APIs, microservices).
• Strong knowledge of application security, compliance, and data governance principles.

• Proven ability to align application and IT strategy with business goals.
• Experience leading IT change management, incident response, and root cause analysis to enhance stability and resilience.

• Exceptional leadership and people management skills with a focus on developing high‑performing teams.
• Strong stakeholder management and communication abilities; capable of translating complex technical concepts into clear business language.
• Demonstrated success in cross‑functional collaboration and influencing senior leadership.

• Bachelor’s degree in Computer Science, Information Systems, or related discipline (Master’s preferred).
• 10+ years of progressive experience in IT, including 5+ years in a leadership role overseeing application development and support.
• Proven track record managing enterprise applications, digital transformation initiatives, or large‑scale software implementations.
• Self‑motivated, adaptable, and collaborative with a positive, solutions‑oriented mindset.
• Willingness to provide after‑hours support during business outages and coordinate response efforts as needed.
• Strong organizational skills with the ability to manage multiple priorities and maintain accurate documentation.
• Must be authorized to work in the United States indefinitely without restriction or sponsorship.

Director

Full‑time

Information Technology

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