Human Resources Manager

Overview

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospital s through 1300+ healthcare service teams in 46 states. We are recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016.

A division of Compass Group USA, we have more than 26,000 team members. Our core services include:
Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at

Job Title: HR Manager

• Provide field and corporate support with emphasis in associate relations, front-line associate recruitment, training and diversity.
• Consult with and advise management on policies, procedures, and programs related to associate relations, recruitment, training, and diversity.
• Coordinate and conduct management training related to areas such as terminations, sexual harassment, and performance management.
• Investigate and advise management on appropriate resolution of associate relations issues.
• Coordinate and conduct exit interviews to determine reasons behind separations.
• Make recommendations to reduce absenteeism and turnover.
• Represent the organization at personnel-related hearings and investigations as needed.
• Support internal customer surveys and associate satisfaction interpretation/feedback processes.
• Attend Operational meetings to increase HR visibility, conduct classroom training, provide assistance, and implement HR initiatives.
• Coordinate and conduct management training related to interviewing, selection and hiring; assist managers in developing and implementing recruitment plans to increase qualified applicant flow.
• Provide support and tools to unit management to build relations and make presentations at schools, organizations, community associates, and job fairs regarding the organization and opportunities.
• Support SSC sector and provide direct assistance in critical markets; identify critical needs areas and take appropriate steps to rectify problems.
• Coordinate and conduct new hire orientation and management training related to this area.
• Conduct HR Assessments and prepare/present HR-related topics at Field Operations Workshops for HR Training and Development.
• Regularly conduct HR-related training (e.g., Sexual Harassment, Progressive Discipline, HR 101).
• Support Preferred Employer objectives and HR business plan by attending and participating in operational meetings.

• Bachelor’s degree (B.A.), Master’s preferred.
• Two to five years of multi-unit HR generalist and associate relations experience.
• Experience in a high customer contact setting.
• Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• SPHR/PHR Certification preferred.

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, see compensation and benefits information at the linked document:
Compass Wage Transparency.

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age,…