Hilton Garden Inn Orleans Convention Center - Front Desk Agent

Overview

Shifts will vary between 7am-3pm and 3pm-11pm, and schedules may change each week depending on business needs. The hotel needs someone with open availability, including weekends and holidays.

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the guest experience ambassador—mastering warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you’ll help keep the front desk running with reservations, requests, and surprises with precision. If you love turning first impressions into lasting memories, this is your moment to shine.

• Guest Service Superstar:
  Provide warm vibes and top-tier service that makes guests feel pond to quick questions and big requests to make the stay unforgettable.
• Communication Champion:
  Convey messages clearly and confidently, whether interacting with guests or coordinating with the team to keep operations flowing smoothly.
• Quick-Thinking Problem Solver:
  Address challenges promptly, think fast, and turn potential hiccups into positive outcomes.
• Multitasking Marvel:
  Manage reservations, check-ins, check-outs, and financial details while staying organized and efficient.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Situated one block from the Morial Convention Center and within walking distance to many top New Orleans attractions, this hotel features spacious accommodations along with many of today s modern conveniences. The Hilton Garden Inn New Orleans Convention Center places guests in the heart of the city. The historic French Quarter, the shopping of Royal Street and the historic St. Charles Avenue Street Car line are only steps from the hotel.