Room Attendant

Join to apply for the Room Attendant role at Kimpton Hotels & Restaurants
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We believe heartfelt, human connections make people’s lives better. Our founder, Bill Kimpton, rebelled against impersonal hospitality and created a new boutique hotel standard focused on connection, creativity, and personal service.

As a Room Attendant, you’ll clean guest rooms and common areas, providing outstanding service and creating memorable experiences that encourage guests to return.

• Clean, dust, wax, scrub, polish, and service guest rooms daily in line with hotel procedures.
• Replace linens, replenish supplies, empty wastebaskets, rearrange furnishings and accessories.
• Provide necessary linens and amenities in accordance with the guest room legend.
• Leave rooms in uniform arrangement, make sure the door is closed and the room is locked.
• Report any damage, hazards, repairs, and strangers in assigned areas.
• Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item, log date, location, description, and name of the finder.
• Clean all corridors and service areas. Respond to projects or requests developed by the Housekeeping management team.
• Responsible for pass key security and ensure it is turned in at the close of each shift or according to hotel guidelines.
• Restock the cart at the end of your shift and organize the linen closet to prepare for the next day.
• Report any exceptional circumstances such as no luggage, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager.
• Perform other duties as directed, developed, or assigned.

• High School Diploma or General Education Degree (GED) is preferred.
• 1 year of experience in customer service or similar role.
• Excellent problem solver with great intuition.
• You genuinely care for the safety and security of the guests.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our guests. We welcome people of all races, ages, religions, physical abilities, sexual orientations, gender identities, and backgrounds. For our full EEO policy .

Location:

New Orleans, LA.

New Orleans, LA $12.00 - $13.00 2 months ago