Guest Experience Specialist – Front Desk
Job in
New Orleans, Jefferson Parish, Louisiana, 70123, USA
Listed on 2026-01-29
Listing for:
Sonesta International Hotels
Full Time
position Listed on 2026-01-29
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
English Customer Service, Customer Service Rep, Bilingual
Job Description & How to Apply Below
A growing hotel company in New Orleans is seeking a Guest Services Agent to enhance guest experiences. This role involves registering guests, ensuring effective communication, and managing front desk operations. The ideal candidate will have a high school diploma, proficiency in English, and a penchant for service excellence. Responsibilities include handling reservations, up-selling rooms, and maintaining security over transactions. The company offers various benefits, fostering a team-oriented work environment.
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