Bell Captain Parking

Overview

Bell Captain (Full-Time) with free parking. Job Number: HOT0C9OJ

Hilton New Orleans Riverside, 2 Poydras Street, New Orleans 70130

• Earn paid time off from day 1
• Free parking and free meals
• Option to be paid daily
• Discounted hotel stays for team members and family and friends
• Debt-free education

Supervise the Bell Staff as they greet and escort arriving and departing guests to and from their accommodations, transport their luggage, and acquaint each new guest with their room location and features.

What will I be doing? - As a Bell Captain you would be responsible for supervising Bell Persons, transferring and storing guest luggage, and responding to guest requests in the hotel s continuing effort to deliver outstanding guest service and financial profitability. Specific tasks include:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Supervise, monitor and develop team member performance, including scheduling, counseling and evaluations, and delivering recognition and rewards
• Recruit, interview and train team members
• Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies, and knowledge of the local area and events
• Assist in the maintenance, appearance and functionality of equipment

Since being founded in 1919, Hilton has been a leader in the hospitality industry. We look for demonstration of our Values:
Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now. We also look for the following key attributes:

• Quality
• Productivity
• Customer Focus

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Hilton offers exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting our Team Members to create remarkable experiences around the world every day.

Full-time

Brand:
Hilton Hotels & Resorts

Job:
Guest Services, Operations, and Front Office