Stewarding Supervisor AM & PM

Job Category
:
Stewarding/Purchasing/Storeroom

Requisition Number
: STEWA
003004

• Posted :
  January 4, 2026
• Full-Time
• On-site

Monteleone, United States

New Orleans, 214 Royal Street, New Orleans, LA , USA

The Steward Supervisor is responsible for assisting the Executive Steward in the direction and coordination of all activities and provides assistance to the staff of the Stewarding department to ensure all established service standards and procedures of the hotel are implemented consistently, leading to guest and staff satisfaction and profit for the hotel.

To perform the Steward Supervisor position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead, teach, coach and inspire our Stewarding team for the evening shift
• Ensure Stewarding associates arrive for their shift on time, are well groomed and ready to work
• Assign work station to all Stewarding team during line‑up and pass on events and information
• Ensure Stewarding associates are following the proper procedures and standards set in place by the department and the hotel
• Responsible for the opening and closing shift
• Ensure that all kitchens are cleaned, organized and sanitized
• Ensure all daily tasks are completed
• Ensure inter‑departmental communication and cooperation in the interest of better guest satisfaction
• Ensure that garbage & recycling removal is being done in a timely manner and done according to the rules set in place by the hotel
• Assist in the correct usage of all chemicals within the department and outlets, including appropriate training
• Assist any outlets and culinary team for any kind of resource request
• Ensure all equipment is cleaned, maintained and properly stored after an event
• Attend and participate in departmental meetings
• Ensure all storage rooms are kept clean and organized
• Foster an environment of cooperation within the department and between other departments within the hotel
• Encourage participation and input from all associates while promoting professional work habits that will ensure the department is guided at all times by Hotel Monteleone’s Mission, Vision and Values
• Have a proactive eye for detail and cleanliness
• Actively participate in hotel committee (Service plus, environmental, learning, Health and Safety…)
• Compliance with all safety regulations of assigned tasks and ensure a clean and safe working environment with active participation in the hotel health and safety program
• Follow department policies, procedures and service standards
• Maintain a clean and safe work environment
• Other duties as assigned

• Customer Service – Manage difficult or emotional customer situations; respond promptly to customer needs; respond to requests for service and assistance; meet commitments
• Interpersonal – Focus on solving conflict, not blaming; maintain confidentiality; listen to others without interrupting; keep emotions under control; remain open to the ideas of others; try new things
• Problem Solving – Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics
• Technical Skills – Assess own strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others
• Oral Communication – Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings
• Team Work – Balance team and individual responsibilities; exhibit objectivity and openness to others; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; support team’s efforts to succeed; recognize accomplishments of other team members
• Written Communication – Write clearly and informatively; edit work for spelling and grammatical errors;…