Patient Care Coordinator

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you enjoy managing projects and making sure everyone on the team has the information they need to be successful? Are you looking for a position that has opportunities for professional growth? If the answer is yes, then Del Richt Research might be the right opportunity for you!

Who We Are

Del Richt is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team.

Presently our network stretches across 33 sites in 18 states.

Position Main Objective: As a Del Richt Patient Care Coordinator, you will play a key role in planning, executing, and overseeing clinical research projects to ensure successful completion while adhering to regulatory guidelines and ethical standards. This is a project management role which requires exceptional communication. We’re looking for a highly motivated individual! You will work closely with multiple departments, investigators, and sponsors to ensure successful execution of clinical research protocols.

NOTE: This is a full-time onsite position in New Orleans, LA. No hybrid or remote-seeking candidates, please. Preference will be given to local applicants.

Job Description:

The Patient Care Coordinator will maintain all activities related to the conduct of clinical trials including but not limited to:

• Leading and managing clinical research projects from initiation to completion, ensuring adherence to timelines and quality standards.
• Identifying project risks and developing strategies to ensure successful project execution.
• Monitoring study progress and proactively identifying any deviations, resolving issues promptly to prevent delays.
• Leading and motivating clinical teams to achieve project objectives and milestones.
• Facilitating effective communication between team members, clients, and vendors.
• Ensuring all clinical research activities are conducted in compliance with relevant regulations, Good Clinical Practice (GCP), and company SOPs.
• Performing quality checks to ensure data accuracy and integrity, and resolve any discrepancies promptly.
• Overseeing data collection, analysis, and reporting activities in coordination with the data management team.
• Preparing project progress reports, ensuring clear communication of study status and key performance indicators to stakeholders.

The right candidate will:

• Be self motivated! Energetic! Positive!
• Focus on providing exceptional patient care and creating memorable experiences
• Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
• Believe in high quality and have a high standard of compliance to our study protocols
• Be remarkably organized
• Be skilled at problem solving
• Manage multiple tasks and clinical trials efficiently
• Accept ownership of tasks from inception through completion and assume responsibility for personal success

Skills needed to win:

• Required: 1-2 years of professional work experience
• Required: B.S or B.A from any accredited university
• Required: Proficient in utilizing technology, including relevant software applications and tools required for the role
• Preferred: Proven skill in constructing and analyzing spreadsheets
• Preferred: Experience working cross-functionally across departments/shared services teams, etc.
• Coffee drinkers preferred. Tea drinkers accepted.

Production:

• We have a bias towards action: we value independent problem solving
• We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company

Humility:

• We support each other relentlessly
• We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a ‘can do’ attitude
• We embrace change: we are excited to always be growing and moving the organization…