BPP CQI Manager

Please click HERE to apply.

• Conducts research, analysis and policy management activities related to the Continuous Quality Improvement (CQI) Program established within the Office of Public Health’s (OPH) Bureau of Planning and Performance/Center of Community Preparedness and Health Protection (CCCPP).
• Creates, implements, and updates OPH’s quality improvement plan: assesses needs, identifies gaps, and develops plans.
• Designs and leads trainings to build quality improvement capacity across OPH staff.
• Liaises and coordinates with vendors to provide advanced quality improvement training.
• Leads quality improvement projects and coaches others to lead quality improvement projects.
• Provides consultation, technical assistance, and facilitation to other programs to improve program efficiency and effectiveness; leverages program performance data to inform quality improvement projects.
• Documents and tracks impact of quality improvement projects; reports on QI plan; generates documentation of QI project work for the Public Health Accreditation Board (to maintain accreditation).
• Convenes and leverages an OPH Quality Council to build a network of quality improvement champions and advance a culture of quality improvement.
• Communicates about QI successes and methods throughout the agency in an innovative and engaging manner to build a culture of quality improvement.
• Other tasks as directed.

• Bachelor’s Degree, or Associate’s degree with 3 years professional experience, or 6 years professional experience in lieu of degree.
• Minimum 4 years professional experience in project management in public health, social services, government, health care or related field.
• Minimum 2 years professional experience leading and/or facilitating trainings.
• Lean Six Sigma Green Belt or comparable certification.
• Excellent analytical skills, effective organizational and time management skills.
• Great attention to detail and follow up.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.

• Masters degree in public health, business administration, or related field.
• Minimum 5 years professional experience in project management in public health, social services, government, health care or related field.
• Minimum 3 years professional experience leading and/or facilitating trainings.
• Minimum 1 year professional experience completing continuous quality improvement projects using standard methodologies such as Plan-Do-Study-Act and/or Lean Six Sigma.
• Lean Six Sigma Black Belt or comparable certification.