Nursing Unit Clerk Adult Psychiatry Unit; RC – Evenings

Overview

7RC is separated into a 12-bed mood disorder unit and a 13-bed general adult psychiatry unit. We utilize an evidence-based, patient-centered, interdisciplinary approach, with contributions from physicians, psychologists, advanced practice providers, master-level therapists, nurses, social workers, dieticians, occupational and recreational therapists, all striving to work collaboratively with patients and families to provide the best possible care. 7

RCP features a new and collaborative position, Behavioral Health Consultant, with a goal to elevate the patient and team outcomes. Evidence-based therapeutic modalities utilized on the unit include dialectical behavior therapy, cognitive behavior therapy, and trauma-informed care. The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients.

• Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships.
• Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems.
• Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate.
• Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members.
• Proficient in navigating web-based resources and using online clinical and business applications.
• Performs computer functions within scope of role as defined by the individual unit.
• Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation).
• Processes patient charges including batching charges in a timely manner, as appropriate.
• Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information.
• Completes and maintains hospital and nursing records.
• Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic.
• Assists health care providers in scheduling patient tests and appointments.
• Practices standard precautions in infection control in accordance with institutional policy.
• Assists staff during emergencies, and other patient cares and services as directed.
• Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs.
• Participates in unit staff meetings and in-services.
• Performs other projects or tasks as assigned.

• Work in an environment with conflicting demands and/or priorities and rushed and/or urgent timelines.
• Manage multiple assignments and provide quick reaction and immediate response to emergencies.
• Maintain attention to detail over extended period of time and continually be aware of variations in changing situations.
• Strong communication skills and a tolerance for an active work environment with potential for negative behavior.
• Work well with all levels and types of people.

Minimum Eligibility Requirements:

Desirable

Qualifications:

• 6 months of clerical experience
• Public contact/customer service experience
• Medical terminology knowledge
• Proficiency in MS Word and MS Excel
• Excellent communication skills

Application Process:

In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days. Please attach a resume as part of the application process. This job may be removed from posting and filled any time after the minimum posting period has ended.

For questions regarding this position please contact Lindsey Fudge at Lindsey-Fudge. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization.

Additional Information

• Classification
  
  Title:
  
  Nursing Unit Clerk
• Appointment Type:
  Merit
• Schedule:
  
  Part-time

Compensation

• Pay Level: 05

Contact Information

• Organization:
  Healthcare
• Contact Name:
  Lindsey Fudge
• Contact Email: lindsey-fudge

University of Iowa