Community Based Services Supervisor

Description

Please read the ENTIRE job posting before applying.

This position is an on-site office position and will require on-call rotation.

Sign on Bonus Available – Paid out in 3 equal payments after completing 3 months, 6 months, and 9 months of employment.

This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as “medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs” (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way and their abilities.

HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you’ll guide a team into fulfilling the mission of empowering people to reach across the spectrum of life. If you’re passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you’ll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making.

Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.

In this role, you’ll be responsible for:

• Create and maintain the team culture:
  • Collaborate with Imagine's Recruitment Team to hire best team members.
  • Supervise the Direct Support Professional team.
  • Collaborate with Imagine’s Training Team to provide the best possible training for team members.
  • Schedule your team to work at times that fit the needs of the people we serve.
  • Be actively present and involved with your team, including performing weekly site visits and following up with team members.
  • Conduct monthly team meetings focused on immediate needs and team culture.
  • Provide coaching opportunities for staff.
  • Agree to be placed on-call as required and fill in for the team if needed.
  • Be available on short notice to fill gaps due to absences, personnel changes, or unexpected reasons.
  • Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
  • Mileage reimbursement is available when on-call duties require reporting to work outside of regularly scheduled hours.
• Oversee resources:
  • Monitor and schedule vehicle usage for services.
  • Monitor budgets for individuals served, following their financial plan with the Representative Payee Coordinator.
  • Support individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator.
  • Oversee balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team.
  • Monitor medication check-ins.
  • Monitor appointment scheduling and follow-up communication for individuals served.
  • Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
• Demonstrate knowledge and compliance with all policies, practices, laws, and rules provided by governing bodies in the industry.
• Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
• Advocate for individuals receiving services to have as much control over their own lives as possible, treating all individuals with respect and empowerment.

• Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
• Scheduling: Monday through Friday, 8:00 a.m. – 4:30 p.m. With on-call rotation and flexibility to provide additional coverage.
• Generous Paid Time Off (PTO)
• 401(k) Retirement Plan
• Comprehensive Insurance Plans
• Pre-Paid Legal Services
• Discounted Costco or Sam’s Club Memberships
• Advancement Opportunities
• Employee Assistance Program

• Mission-oriented – Empower people to reach individual achievement across life’s spectrum.
• Attitude of Learning – Always ready to learn…