Crisis Intervention - Behavioral Health - Day Shift - Ochsner Baptist

Overview

At Ochsner Health, every award earned and every patient helped is because of the dedicated employees who fill our hallways. Whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This role assists in ensuring the safety and well-being of behavioral health, high-risk, and forensic patients by leading operational daily rounding, providing real-time education, and reinforcing safety protocols to support safe patient care. The Crisis Interventionist responds to crisis situations, delivers immediate safety guidance to staff, and collaborates with clinical teams to reduce workforce violence risks. The Crisis Interventionist ensures safety processes are followed, identifies gaps in safety practice, and escalates concerns to appropriate leadership for timely resolution.

• Conducts daily behavioral health and safety rounds, ensuring adherence to unit-specific safety plans and protocols.
• Responds to behavioral health crises or safety concerns, working with staff to de-escalate and stabilize situations.
• Delivers real-time education to clinical and non-clinical staff on appropriate safety practices for high-risk patient care.
• Documents safety observations and interventions accurately and timely.
• Collaborates with nursing, providers, and security to ensure coordinated crisis response.
• Participates in patient huddles or unit meetings to provide safety updates and recommendations.
• Supports new staff orientation by setting expectations for behavioral health safety and participates in workplace violence prevention initiatives.
• Identifies environmental safety hazards, reports concerns to leadership, and assists with high-risk patient transportation as needed.

Education: Required:
Associates Degree

Work Experience: Required:
Minimum 2 years of experience working in behavioral health, emergency response, security, or crisis intervention. Preferred:
Experience in healthcare or hospital setting.

License/

Certifications:

Required:
Crisis Prevention Instructions (CPI) (must be obtained within 6 months of hire), Basic Life Support (BLS)

• Proficiency in basic computer systems and documentation tools
• Strong interpersonal and communication skills
• Ability to recognize and respond effectively to behavioral health crises
• Knowledge of safety and de-escalation techniques
• Ability to educate staff in real time on safety practices
• Familiarity with hospital or clinical safety protocols

• Document safety observations and interventions accurately and timely.
• Ensure coordinated crisis response through collaboration with nursing, providers, and security.
• Provide safety updates and recommendations during patient huddles or unit meetings.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding accessibility or need an accommodation to complete the application process, please contact our HR Employee Solution Center at  (select option
1) or careers. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.