Social Services Director

DEPARTMENT: Administration

SUPERVISOR: Administrator and/or Corporate Designee

The Social Service Director is responsible for the provision of resident services to improve and/or maintain their psychosocial well-being.

The following represents the essential functions of the Social Service Director's role. This list is intended to be a general description of duties and responsibilities; however, it is subject to change according to the needs of the facility determined by the Administrator and/or Corporate Designee.

• The Social Service Director (SSD) is responsible for the provision of resident services to improve and/or maintain their psychosocial well-being.
• The Social Service Director frequently rounds the building to visit with the residents to assess psychosocial needs. SSD is responsible for reviewing 24‑hour nursing report to see if documentation suggests need for psychosocial intervention.
• The Social Services Director will maintain a list of residents to see psychosocial clinicians upon their next visit- medical, psychological, and social workers.
• The Social Services Director may seek resources for resident intervention from outside providers when needed.
• The Social Services Director maintains positive work relationships with case managers and providers.
• The Social Service Director obtains, reviews, and keeps copies of resident Level II PASRR and makes referrals as appropriate/ recommended by the Office of Behavioral Health (OBH).
• The Social Services Director may audit and submit renewals for 142s.
• The Social Services Director may assist with completion of admission paperwork.
• The Social Service Director also oversees psychiatric, dental, and vision services.
• The Social Services Director will complete MDS assessments timely and accurately.
• The Social Services Director will assist residents with goals and needs.
• The Social Services Director will ensure proper discharge planning for each resident and document such.
• The Social Services Director will contribute to the resident care plan.
• The Social Service Director participates Daily QA (morning) Meetings, Monthly/ Quarterly QA, Safety Committee Meetings, Resident Council Meetings when requested, Care Plan Meetings, in‑service trainings, continuing education programs, and all other meetings called by Legacy or licensing entities.
• The Social Service Director is a member of the Interdisciplinary Team (IDT Team).
• The Social Service Director is expected to be available during an emergency to assist the facility and assess residents as needed.
• The Social Service assists in maintaining quality resident care through the establishment of quality assurance/performance improvement monitoring programs (QAPI) and standards.
• The Social Service Director assumes puts measures in place to meet regulatory and legal requirements.
• The Social Service Director participates in community events and marketing plans and programs as needed.
• The Social Service Director is a resident advocate educating staff on Resident's Rights.
• The Social Service Director will make introductory visits with new residents and employees timely.
• The Social Service Director attends new hire orientation program when requested to greet and brief new employees on the facility mission and Social Service Director's role in the building.
• The Social Service Director may participate in the Ambassador Rounds Program.
• Must act in ways that promote professional and positive representation of the facility to the community.
• Communicates in a professional and courteous manner using effective verbal and non‑verbal communication skills with residents, their families, co‑workers, and vendors.
• Maintains confidentiality of department, resident, employee information, communication, and documentation as well as compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.
• Clocks in and out for all working/training hours. Working off the clock will not be permitted at any time or for any reason.
• Maintain compliance with Legacy's Compliance program and plan.
• Adhere to Legacy's Code of Conduct and Dress Code.
• These duties are not all‑inclusive but provide minimum performance expectations which will be reviewed in the evaluation process. Supervisor may edit, alter, add to, or exclude duties and responsibilities based on the needs of the facility.