Referral Authorization Coordinator

Referral Authorization Coordinator Overview

Under the supervision of the Clinical Services Director, the Referral Authorization Coordinator will schedule patient appointments and medical diagnostic tests for Tulane University Employees and Tulane University Hospital and Clinic Employees and their dependents; verify insurance eligibility and benefits; obtain prior certification and authorization for services and procedures; coordinate patient billing and collections; perform patient information data entry.

• Working knowledge of insurance pre-certification, reimbursement, and denial processes
• Familiarity with Medicare, Medicaid, and commercial payers>
• Ability to effectively interpret and follow oral and written instructions
• Ability to work on multiple tasks with multiple groups independently and concurrently, and to set priorities toward the completion of work procedures
• Ability to use designated reference materials and follow detailed instructions
• Ability to work independently and use appropriate judgment in relating detailed policy and procedure instructions to the individual patient registration situation
• Ability to work under pressure with time constraints
• Effective oral and written communication skills with the ability to work with others within a team to ensure quality patient care
• Professional attitude and appearance

• High School diploma or equivalent
• Three years of experience using an electronic patient account system for third party insurance eligibility verification

• Three years' patient registration and scheduling experience working with eClinical
  
  Works and/or IDX

This position is classified as "non-exempt, hourly" and is assigned to pay grade 22. Tulane offers a variety of options to enhance your health and well-being so that you may enjoy more out of life now and in the future. Learn more about Life at Tulane as well as our Benefits and Pay. See our Candidate Resources to learn more about our hiring process and what to expect.

This position will close on the date it is filled.

Please Note:

Depending on your role and the department in which you work, you may be expected to adhere to COVID-19 requirements, such as vaccinations and booster shots.

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Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at  or by email at hr.