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Manager, Guest Services

Job in New Orleans, Jefferson Parish, Louisiana, 70123, USA
Listing for: Presque Isle Downs, Inc.
Full Time position
Listed on 2026-01-30
Job specializations:
  • Entertainment & Gaming
    Server/Wait Staff, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: New Orleans

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Property:
Fair Grounds Race Course
· Slots
· OTB & Casinos

Pay Range: 14.50

America's second oldest horse racing track, the Fair Grounds has been a New Orleans staple since 1852. We are a premiere entertainment venue presenting thoroughbred & exotic animal races, slots, video poker and simulcasting year-round. Located in New Orleans, Fair Grounds operates a slot-machine gaming facility and 13 off-track betting parlors throughout southeast Louisiana.

JOB SUMMARY

Responsible for preparing both jockey and horse for racing.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Must do the saddling and unsaddling of the horses for each race.
  • Responsible for cleanliness and neatness of assigned areas.
  • Responsible for maintaining various jockey equipment and assisting jockeys with tack.
  • Performs all other duties as assigned.
REQUIRED

SKILLS AND ABILITIES

Must be 21 years or older. Must be able to obtain a Racing License from Louisiana Racing Commission.

EDUCATION AND EXPERIENCE

Must have knowledge of thoroughbred racing, previous valet skills required. Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves lifting, walking, talking, hearing, bending, stooping, and climbing. Must be able to lift and carry up to 50 pounds.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

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