Field Service Engineer

Job Description

We are looking for an experience technician to join the US Service Support team of Stevanato Group's Engineering Business Unit.

The Specialist is responsible for on-site machines installation, commissioning, closing (i.e. complete SAT operations) and general assistance (i.e. Service tasks) as well as pre-configure those and test in front of the customer in Italy (i.e FAT execution). Providing great customer service is key to his/her role.

• Execute SATs activities (in case also FATs);
• Execute planned and corrective maintenance;
• Execute service assignments and modifications of machines at the site of costumers with an eye to reestablishing customer’s production as soon as possible;

• Education:
  
  Mechatronic elecommunication lectronics omputer Science Engineer (bachelor’s degree – technical)
• Machine worker, automation technician or similar background;
• At least 3-5 years’ experience in service;
• Electro-mechanical proficiency;
• PLC and Automation experience;
• Microsoft Office;
• Ability to work alone and under stressing conditions;
• Independent and flexible.

Willingness to travel in the US with short notice and act as 24/7 supports (in planned shifts);
Availability for international travel (especially Europe for training and South America for maintenance tasks)

Indianapolis Area, near to big airport

We are a dynamic organization with great customers and a culture where people are valued and empowered to deliver amazing results. We are also growing and looking to hire talented and passionate individuals to join our team!

Mid-Senior level

Full-time

Information Technology

Pharmaceutical Manufacturing