Enrollment Support Coordinator

Location: Grambling

Job Summary

Under general direction, the selected candidate is responsible to identify, recruit, admit, and enroll academically qualified traditional and non-traditional students in accordance with the philosophy of the University; keeps frequent contact with students, and parents and counselors if applicable; demonstrates understanding and sensitivity to the needs of all students. Employee must also provide quality customer service, serve as an "Enrollment Coach" for all student types, and process all readmit student admissions applications

Job Duties & Responsibilities

* Process students' incoming admissions documents (Scanning and indexing)

* Answer emails and phone calls

* Processing incoming mail

* Creates and submits money log of application fees to Student Accounts

* Enrollment coach for all student types to assist with the registration process

* Recruit/Reclaim former students

* Provide quality customer service to students, parents, alumni, and other stakeholders of the university

* Process all Readmit student admissions applications

* Maintain accurate records to assure that complete official academic records are on file

* Maintain extensive knowledge of university admissions requirements, policies and procedures

* Assist with the development of enrollment marketing publications and communications including letters, brochures, electronic mailings and other mediums

Qualifications

* Bachelor's Degree in related field

* One year minimum related job experience

* The desired candidate must have good oral and written communication skills as well as organizational and listening skills.

Supplemental Information

Applications without the following will not be considered complete.

* Cover Letter

* Resume

* Transcript(s) if applicable

* Curriculum Vitae if applicable

Review of applications will begin February 19, 2026 and continue until position is filled.