Campus Services: Customer Engagement Specialist II
Job in
New Orleans, Jefferson Parish, Louisiana, 70123, USA
Listed on 2026-03-10
Listing for:
Tulane University
Full Time
position Listed on 2026-03-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A prominent higher education institution is seeking a Customer Engagement Specialist II to manage inquiries and provide exceptional customer service. The role involves handling various requests related to campus services, working independently as well as collaboratively, and maintaining a calm demeanor in diverse situations. Candidates must have a high school diploma, 4-5 years of customer service experience, and strong communication skills.
Knowledge of university systems is preferred. This full-time position requires flexible scheduling.
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