Customer Service Assistant
Job in
New Orleans, Jefferson Parish, Louisiana, 70123, USA
Listed on 2026-02-05
Listing for:
Hustle Notice Biz
Full Time
position Listed on 2026-02-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, English Customer Service
Job Description & How to Apply Below
Customer Service Assistant
Department: Singnala
Employment Type: Full Time
Location: New Orleans, LA
Compensation: $17.50 - $26.00 / hour
DescriptionCustomer Service Assistant Job Description Location:
New Orleans, LA
Overview
:
We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the front line of communication for our customers, playing a pivotal role in ensuring unparalleled service and satisfaction. Your responsibilities will include addressing customer inquiries, resolving complaints, and providing timely information about our products and services.
Key Responsibilities- Respond promptly to customer inquiries via phone, email, and chat.
- Assist customers in troubleshooting product issues and provide effective solutions.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Maintain detailed and accurate customer records in our database.
- Collaborate with team members to improve service processes and customer satisfaction.
- Provide feedback on common customer concerns and suggest improvements.
- High school diploma or equivalent; additional education in customer service is a plus.
- Proven experience in a customer service role or similar position.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work flexible hours, including evenings and weekends.
- Proficient in using computers and customer service software.
- Competitive salary: $17.50 - $26.00 hourly (based on experience).
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company matching.
- Professional development and growth opportunities.
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