Receptionist - State Farm Agent Team Member
Listed on 2026-02-01
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator -
Administrative/Clerical
Office Administrator/ Coordinator
Benefits
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Our agency opened in 2005 and currently has a team of four. Before becoming an agent, I worked in Operations and Public Affairs for State Farm. When an agent from my hometown retired, I had the opportunity to take over the agency, allowing me to continue serving the community I care so much about.
I’m a proud graduate of ULM, where I earned both my undergraduate and master’s degrees. I’m married with two daughters and a two-year-old grandson who keeps us smiling. Our team loves being part of the community and frequently participates in local events, like trunk-or-treats and other neighborhood gatherings.
We offer monthly challenges that give team members the chance to earn bonuses, keeping things both fun and rewarding. Our culture is friendly, flexible, and people-focused. Family always comes first here, and we’re open to new ideas and ways to grow together.
We’re looking for someone who is fun, outgoing, and loves connecting with people — someone with great energy, a positive attitude, and a strong work ethic. If that sounds like you, you’ll fit right in with our team.
Role DescriptionLaurinda Crenshaw - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Responsibilities- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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