Concierge - Weekends
Listed on 2026-01-29
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant
Location: New Orleans
Overview
Arvum Senior Living proudly manages Assisted Living and Memory Care communities across 8 states, representing over 2,000 units in the Gulf Coast and Midwest region. Rooted in Pillars of Excellence, Arvum creates purpose-driven environments where seniors are supported with compassion and where Team Members find meaningful work, strong culture, and opportunities to grow. As part of one of the largest senior living organizations in the country, Arvum communities have earned Great Place to Work certifications from 2022–2026.
At Arvum, your purpose and growth are important to us, with on-the-job training available for most positions.
We continually invest in learning and development opportunities that support professional growth, ensuring every Team Member can build a rewarding and enriching career.
We Offer Rewarding Career Opportunities That Include:
- Competitive wages
- Access to wages before payday
- Flexible scheduling options with full-time and part-time hours
- Paid time off and holidays (full-time)
- Full benefit package including health, dental, vision and more (full-time)
- 401(k) with employer matching
- Paid training
- Opportunities for advancement
- Meals and uniforms
- Carries out telephone answering and reception duties as required.
- Takes complete messages with pertinent information and communicates messages to the intended recipient.
- Greets residents and visitors. Answers inquiries and gives directions.
- Collates brochures for the marketing department.
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily;
Guest and Sign-In Logs as necessary. - Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized.
- Organizes, distributes mail to residents, Executive Director and Department Coordinators.
- Maintains resident forms for miscellaneous credits.
- Maintains adherence to all company personnel policies and established operating policies and procedures.
- Other duties as assigned.
- High school diploma or general education degree (GED) preferred.
- One to three years customer service experience and/or training; or equivalent combination of education and experience.
In addition to a rewarding career and competitive salary, Arvum offers a comprehensive benefit package. Eligible team members are offered medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our 401(k) plan with company match, Employee Assistance Program and accident insurance policies.
Thank you for your interest in Arvum Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.
No agencies, please. We do not accept unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.
EOE D/V
JOB CODE: 1006665
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