Customer Service Liaison
Job in
New Orleans, Jefferson Parish, Louisiana, 70123, USA
Listed on 2026-01-24
Listing for:
Swift7 Consultants
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Overview
We are seeking a Customer Service Liaison to join our team in New Orleans. In this role, you will act as the primary point of contact between our clients and internal teams, ensuring seamless communication, problem resolution, and high levels of client satisfaction.
Responsibilities- Serve as the main contact for client inquiries, providing timely and effective solutions
- Coordinate with internal teams to address client needs and follow up on requests
- Maintain accurate records of client interactions and transactions
- Monitor client feedback and proactively identify opportunities to improve services
- Support the development of processes to enhance client experience
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