P&C Rating Lead Business Analyst

Job Description

• Support business process transactions related to rating, ensuring accuracy and compliance.
• Partner with account managers and leadership to support rating initiatives across personal and commercial lines (Auto, Homeowners, CPP, etc.).
• Collaborate directly with clients to address rating and compliance needs, ensuring timely resolution and clear communication.
• Contribute to process improvement initiatives and ensure adherence to quality standards.
• Monitor and report on performance metrics, identifying trends and areas for enhancement.
• Analyze rating data to support decision‑making and optimize processes.
• Create specification documents based on customer requirements and implement algorithms accordingly.
• Act as a liaison between senior leadership, account managers, and analysts to ensure alignment.
• Provide subject matter expertise in rating processes to support BPS initiatives.
• Participate in client meetings and travel as needed.

• Support business process transactions related to rating, ensuring accuracy and compliance.
• Partner with account managers and leadership to support rating initiatives across personal and commercial lines (Auto, Homeowners, CPP, etc.).
• Collaborate directly with clients to address rating and compliance needs, ensuring timely resolution and clear communication.
• Contribute to process improvement initiatives and ensure adherence to quality standards.
• Monitor and report on performance metrics, identifying trends and areas for enhancement.
• Analyze rating data to support decision‑making and optimize processes.
• Create specification documents based on customer requirements and implement algorithms accordingly.
• Act as a liaison between senior leadership, account managers, and analysts to ensure alignment.
• Provide subject matter expertise in rating processes to support BPS initiatives.
• Participate in client meetings and travel as needed.

• Gather and document business requirements by collaborating with stakeholders to understand operational needs, system enhancements, and process improvements.
• Develop functional and technical specifications that clearly translate business needs into actionable work items for development and QA teams.
• Create, execute, and manage test plans to validate system functionality, ensuring quality and alignment with business expectations.
• Present testing outcomes and analysis to internal leadership and external clients, articulating findings, impacts, and recommended next steps.
• Conduct peer reviews of requirements, test cases, and project documentation to uphold quality standards and ensure accuracy.
• Triage, analyze, and troubleshoot issues, identifying root causes and coordinating with cross‑functional teams to drive timely resolution.
• Support ongoing system enhancements by participating in release validation, reviewing change requests, and contributing to continuous improvement initiatives.
• Facilitate communication between technical teams, business users, and external partners to ensure transparency and alignment throughout project life cycles.

• 6+ years of relevant property & casualty (commercial and personal lines) experience, with at least 2+ years in leadership capacity handling rating, compliance, business analysis, or business process management.
• Proven experience in business process transactions related to insurance policies and rating workflows.
• Background in business analysis or a business analyst degree would be ideal.
• Strong proficiency in business process management, optimization, and compliance.
• Demonstrated ability to collaborate across teams and communicate effectively with clients and leadership.
• Experience writing business requirements, functional specifications, and technical documentation.
• Experience designing, executing, and documenting test plans.
• Ability to triage and troubleshoot issues through structured root‑cause analysis.
• Continuous learner who stays current with industry knowledge, regulatory changes, and technology.
• Comfortable with client‑facing responsibilities and occasional travel.
• Experience supporting Property & Casualty insurance…