Security Operations Assistant

MAJOR ACCOUNTABILITIES include the following. Other duties may be assigned.

Administrative Coordination

• Assist the Security Access Coordinator with day-to-day operations, including maintaining and implementing security procedures.
• Provide support in key management by distributing card key access and office keys, including replacements for lost or broken keys, and assisting with programming meeting room key cards.
• Participate in the preventative maintenance of door locks and changing lock cores.
• Review daily event logs and upcoming security plans to support operational readiness.

Reporting and Documentation

• Assist with key-related correspondence as directed, ensuring that records are archived in accordance with established guidelines and are readily retrievable.
• Support the creation and maintenance of security-related documentation, including incident reports, access logs, and communication materials, ensuring accuracy and timely completion.
• Follow up on incomplete documentation or discrepancies as directed to support departmental accuracy.

Inventory and Budget Coordination

• Oversee procurement and inventory of security-related supplies and equipment.
• Prepare purchase quotes for necessary supplies and/or services using the correct financial coding required by budget guidelines.
• Assist with the creation and maintenance of the departmental budget as determined by the Director of Public Safety.

Event Coordination Support

• Act as a point of contact for security-related inquiries from internal departments and external vendors.
• Assist in the scheduling and coordination of additional personnel for special events to ensure that the facility is adequately monitored.

Other Skills and Abilities

• Work extended/irregular hours as necessary including nights, weekends and holidays.
• Professionally interact with diverse groups of people in high pressure situations. Interfacing with guests by moving with a crowd or large group is required.
• Communicate clearly and effectively via various mediums, including but not limited to writing, e-mail, phone, and radio.
• Able to respond quickly, courteously, and efficiently to any guest request or concern.
• Ability to handle sensitive information with discretion and maintain confidentiality.

High school diploma or general education degree (GED); two to four years security, safety and customer service related experience and/or training in the hospitality industry preferred; or equivalent combination of education and experience.

Experience with security operations and procedures is a plus.

Certification in first aid and CPR preferred.

Equal Opportunity Employer
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