Office Services Coordinator

Location:
On-site – New Orleans Office

Reports To:

Sr. Director, Corporate Facilities Management

Position Summary

The Office Services Coordinator provides on-site facilities, administrative, and general office support for the New Orleans office. This role serves as a key point of contact for employees, visitors, vendors, and facilities partners, ensuring a professional, efficient, and customer‑focused office environment.

Key Responsibilities

• Provide day‑to‑day facilities and office support to ensure smooth office operations
• Greet visitors, vendors, answer phones, and manage incoming deliveries
• Coordinate facilities requests such as maintenance, repairs, cleaning services, office moves, and space setups
• Act as liaison with vendors, building management, and internal facilities teams
• Support office services including mail distribution, supply ordering, inventory tracking, and equipment coordination
• Assist with conference room setup, meetings, and office events as needed
• Monitor office conditions and report issues related to safety, security, or functionality
• Maintain facilities documentation, logs, and reports using Microsoft Office tools
• Deliver excellent customer service by responding promptly and professionally to employee requests
• Provide administrative support to the Corporate Facilities Management team as assigned

Required Qualifications

• High school diploma or equivalent; additional education or certifications are a plus
• 2+ years of experience in facilities coordination, office administration, or a related support role preferred
• Strong proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Excellent customer service, communication, and interpersonal skills
• Strong organizational skills with the ability to manage multiple tasks and priorities
• Ability to work independently while collaborating effectively with internal teams
• Professional demeanor with a high level of attention to detail

Preferred Skills and Attributes

• Experience supporting a front desk or reception function
• Familiarity with facilities management processes and vendor coordination
• Problem‑solving mindset with a proactive approach to office needs
• Ability to adapt in a fast‑paced office environment
• Full‑time onsite position based in the New Orleans office
• Standard office environment with light physical activity (standing, walking, lifting office supplies, including copy paper boxes.)

Founded in 1945, Gallo Mechanical is a premier mechanical construction and service provider headquartered in New Orleans, bringing more than 80 years of experience delivering mission-critical HVAC and plumbing solutions across the Southeastern United States—from Houston to the Carolinas. Guided by its values of family, service, and performance, Gallo maintains an unwavering commitment to its people and proudly serves healthcare, hospitality, education, industrial, and high-tech markets with a strong focus on safety, quality, and customer satisfaction.

Our number one focus will always be our people. Gallo Mechanical welcomes employees from varied backgrounds and walks of life, and it’s reflected in our diverse community. Gallo Mechanical is proud to be an equal opportunity employer and is committed to administering personnel actions, including hiring, training, promoting and compensating its employees, without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.

In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job related disability, or any other protected group status.

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