Branch Assistant Ba Branches

Job Title: Branch Assistant, Part-Time (Library Assistant I or higher)

Compensation: $14.82/hr DOE

Department: Bayou Pigeon / Bayou Sorrel Branch

Location: Bayou Pigeon / Bayou Sorrel

FLSA Status: Non-Exempt, 20 hours per week

Position

Reports To:

Branch Manager

Position Supervises: None

This position provides front-line service to all patrons and must be prepared for the variety of needs encountered during a workday. This position performs a variety of routine library tasks including circulation transactions, assisting patrons, and other related duties. The position may be scheduled to work any hours that the library is open, including evenings and weekends. The position may include assigned work duties before or after hours for special events and programs both inside and outside the library.

This position is assigned to work at the Bayou Pigeon and Bayou Sorrel Branches. All part-time staff positions

Assumes responsibility for collection related duties

• Discharges and sorts returned materials.
• Efficiently and accurately shelves materials as needed
• Empties book drop
• Reads assigned shelves and helps maintain physical appearance and orderliness of materials on shelves
• Receives and processes in-transit items for holds and shelving.

Assumes responsibility for effective circulation services

• Provides friendly and efficient patron service
• Understands and performs regular circulation transactions: charging and discharging materials, registering new patrons, renewing materials, and collecting fines and fees.
• Accurately and efficiently performs daily branch financial reports and deposits.
• Applies effective practices to address patron complaints and concerns.

Assumes responsibility for effective information services

• Understands and performs regular information service duties: assistance with finding materials within the library, assisting with readers' advisory, placing patron holds and requests, helping patrons with basic research questions.
• Supports and assists patrons with technology use, internet access, and electronic resources using a variety of devices.
• Understands and assists patrons using library eContent collections

Assumes responsibility for engaging in learning and development activities

• Continuously improves job skills through learning and training opportunities
• Stays informed about library services, resources, events, policies, and procedures
• Develops and enhances computer and technology skills necessary for effective communication and job function

Assumes responsibility for maintaining a professional work environment and effective communication with library staff and patrons

• Works efficiently both individually and with a team to support the library's mission and services to its communities
• Communicates effectively using a variety of methods
• Develops and maintains effective relationships with co-workers
• Provides information and assistance as requested.
• Responds promptly and courteously to staff and patrons
• Informs supervisor(s) and/or library management of any significant areas of concern.

Assumes responsibility for related duties as required or assigned

• Helps clean the branch, including workroom, restrooms, and main public area
• May be assigned shifts at other branches as needed
• Other duties as assigned by the Branch Manager

Education/Certification and Experience

• High School Diploma or Equivalent
• PREFERRED:
  Associates Degree or Bachelor's degree from an accredited secondary institution
• PREFERRED:
  Prior experience in a public library setting serving the general public

Required Knowledge

• Knowledge of general library principles, policies, and procedures
• Knowledge of library materials and resources
• Knowledgeable in methods of storing and retrieving library materials.
• Knowledge of classification methods.

Skills/Abilities

• Effective communication skills.
• Good interpersonal skills and public relations skills
• Proficient keyboarding skills and understanding of Microsoft Office applications.
• Ability to perform basic email tasks
• Ability to navigate the Internet
• Advanced knowledge of mobile devices and social media.
• Must possess the ability to learn and utilize a variety of library…