Office Assistant Trainee

The Office Assistant is responsible for routine clerical support, providing support to Divisions and Administration within Human Services-Juvenile Justice Intervention Center (JJIC). The job duties outlined serve as the basic skills and responsibilities for the JJIC Office Assistant positions.

Reports to:
Human Services-JJIC Administration

$23,383 annually/$11.24 hourly

• Maintain files of correspondence, forms, records, and other material;
• File material by predetermined filing system;
• Sort and route incoming mail, packages, etc.;
• Professionally answer telephone and provide accurate information;
• Operate office equipment such as copiers, fax machines, shredders, and other office machines;
• Responsible for departmental data entry using respective software (Microsoft Office, FMX, Integrated Juvenile Justice Information System (IJJIS), FAMCARE, etc.);
• Prepare release documentation for discharged juveniles;
• Record and maintain juvenile activity logs (programming, visitation, phone calls, etc.);
• Greet guest entering the facility, assist staff with secure area movements;
• Maintain and assist with office supplies and inventory needs;
• Ensure and maintain volunteers and visitors submit the appropriate documentation;
• To ensure safety, enforce juvenile visitation protocols and inform visitors of items prohibited in the visitation area;
• Perform other duties as required.

Ability to perform clerical duties

Maintain confidentiality
• Extremely responsible, punctual, and detail oriented

Knowledge of Human Services-JJIC policies and procedures

Ability to establish and maintain effective work relationships with staff, patrons, and individuals from diverse backgrounds

Ability to understand and follow oral and written instructions

Ability to represent Human Services-JJIC in a professional and courteous manner

Knowledge of business English and mathematics

Able to effectively manage assignments under time constraints and changing priorities

Able to demonstrate excellent internal and external customer service and communication skills through verbal, written, and electronic communications

Work Week: 40 hours per week, subject to flex time

• Must maintain an Orleans Parish domicile