Document Coordinator

Location: New Orleans

Document Coordinator page is loaded## Document Coordinator locations:
0112 Thomas

D. Boyd Halltime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
May 30, 2026 (30+ days left to apply) job requisition :
R##
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** If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.**## Job Posting

Title:

Document Coordinator## Position Type:

Professional / Unclassified## Department:

LSUAM Pres - EM - CS - Registrar - Ops - SS - Special Populations (Morgan Stelly ))##

Work Location:

0112 Thomas

D. Boyd Hall## Pay Grade:

Professional##

Job Description:

Responsible for coordinating all of the transcript and diploma functions under the Processing Section within the Office of the University Registrar. Serves as the primary contact with the public with respect to all issues regarding transcripts and diplomas. Responsible for ensuring students' academic records are accurate and up to date. Responsible for ensuring diplomas are issued in a timely manner and can assist and advise administrators about academic policy.

A high level of decision making, problem solving, customer service, organization, accuracy, quality control, and interpersonal skills is required.
** Job Responsibilities
** Consults with and advises various publics regarding transcript issues. Involves interpretation of transcripts, some of which date back to the early 1900's. Resolves transcript issues raised by former and current students. Requires a thorough knowledge of current and past academic policies and grading systems. Oversees the distribution of approximately 34,000 official transcripts annually. Assists with the Apostille process by preparing documents to authorize records for international students.

(30%)Troubleshoots and resolves all problems with transcript delivery, including any complications with transcript production that may require consulting with the third-party transcript vendor and/or LSU computer analysts to resolve issues. Serves as the local administrator for the third-party vendor transcript delivery system. This requires consistent monitoring of the transcript ordering and delivery process via the secure network. Requires the ability to provide the highest level of customer service to our students/alumni.

(20%)Assists Assistant Registrar with reviewing degree candidate spreadsheets in Excel. Works with third-party vendors regarding installing, upgrading, and testing diploma distribution both electronically and by USPS. Responsible for assisting the Assistant Registrar with preparing diploma and certificate delivery for all students graduating from LSU, LSU Law Center, and LSU School of Veterinary Medicine (approximately 7,500 per year). Processes requests for replacement diplomas, student publicity requests, and special requests from alumni.

Requires the ability to provide the highest level of customer service to our students/alumni. (20%)Responsible for assisting Assistant Registrar with scheduling courses for approx. 6000 Dual Enrollment students annually. Processes requests for specialized populations such as Leave of Absence and Academic Programs Abroad. Responsible for updating the Student Information System with respect to these special enrollment actions and maintaining all necessary documentation.

Verifies accuracy of student records database in relation to transcripts, degree candidates, and diploma information.  (10%)Assists the Assistant Registrar with maintaining inventory of all graduation supplies for each semester, including all diploma covers, honors cords, hoods, medals, and name cards required for each commencement ceremony. Supports Assistant Registrar's maintenance of the graduation supply inventory and determines the necessary volume of future orders.

This requires the physical ability to move and stack large boxes. Assist with stage set-up prior to commencement ceremonies. Responsible for…