Office Manager

Posted Monday, January 26, 2026 at 7:00 AM

EMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well‑being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration.

Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials.

EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first!

EMR USA is currently seeking a highly organized and customer‑focused Office Manager to join our team in Port Allen. This role is responsible for overseeing daily office operations, processing customer tickets, and supporting accounting and administrative functions. The ideal candidate will be detail‑oriented, dependable, and committed to providing excellent service in a fast‑paced environment.

• Process and pay out customer tickets accurately and efficiently
• Maintain precise records of all cash and check balances
• Deliver exceptional customer service to dealers, vendors, and customers
• Enter transaction data into company manufacturing software
• Maintain and organize all transaction‑related files and documentation
• Answer and direct incoming phone calls and emails
• Create and manage the office budget and ensure compliance across staff
• Monitor office supplies and place orders for equipment and materials as needed
• Coordinate with maintenance vendors to ensure a clean, safe, and well‑functioning office environment
• Report office performance and progress to management and assist in improving office procedures

• Ability to work independently and collaboratively within a team
• Strong computer and office software proficiency
• Excellent customer service and interpersonal skills
• Effective written and verbal communication skills
• Ability to pass a criminal background check, physical examination, and drug screening

• High school diploma or GED required
• Minimum of two (2) years of customer service experience preferred

This position is based in an office environment and requires regular use of computers, phones, and office equipment. The role involves sitting, standing, and walking for extended periods, as well as frequent bending, kneeling, and standing. The ability to lift up to 50 pounds and occasionally work in confined spaces is required.

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EMR USA Metal Recycling provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

* E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve lawful workforce.