Operations Specialist

Overview

We ve made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.

Come make a difference at Ochsner Health and discover your future today!

This job supports the end-to-end contract lifecycle by coordinating contract intake, routing, execution, and record-keeping. Ensures contract data is accurately entered into management systems, monitors deadlines and renewals, and collaborates with legal, procurement, and business teams to facilitate timely processing and compliance. Provides administration and other support to department leaders and attorneys, as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

• Required - High School Diploma
• Preferred - Associate’s or Bachelor’s Degree in Business Administration, Legal Studies, Healthcare Administration, or related field.

• Required - 2 years of legal operations, document management, general administration, or similar.
• Preferred - 3+ years of contract administration/management for large organization in any industry.

• Preferred - Paralegal, Certified Contract & Commercial Management (CCCM), or Contract Management Certification, training or certification in Symplr or other similar contract management system.

• Strong analytical and problem-solving skills with a strong attention to detail and ability to maintain accurate records and data.
• Highly effective verbal and written communication skills with the ability to coordinate and communicate with stakeholders to ensure contract workflow completion.
• Ability to manage competing priorities and track multiple contracts and deadlines in a fast-paced environment under minimal supervision.
• Skilled at gathering information and analyzing problems to identify underlying issues, consistently demonstrating sound judgment and the highest level of integrity.
• Familiarity with contract administration (particularly contract lifecycle management systems), document management, and/or legal operations.
• Proficiency in Outlook, Microsoft Word, moderate-level Microsoft Excel, PowerPoint, Adobe, and other software/web-based applications.
• Ability to identify inefficiencies and support improvement in contract processes.
• Strong interpersonal and team-building skills.
• Ability to facilitate meetings and conduct training and other presentations to large groups.

• Coordinate the intake, review, routing, and execution of contracts in alignment with organizational policies and procedures
• Manage contract workflows using contract lifecycle management (CLM) systems or other tools to track status and maintain visibility
• Monitor and track high volumes of contracts to ensure timely processing and adherence to deadlines
• Serve as a primary point of contact for internal stakeholders and outside vendors to facilitate workflow and ensure timely contract execution
• Ensure executed contracts are properly stored, categorized, and maintained in a centralized repository and establish and enforce document control protocols to safeguard confidentiality and regulatory compliance
• Maintain accurate and complete records in the contract management system and preparing reports for internal use
• Prepare and analyze reports for internal use, synthesizing contract data to inform business decisions and support strategic planning
• Develop, manage, and/or oversee audits and reporting requirements related to contract documentation
• Provide training and facilitate meetings for large groups, developing educational materials and leading sessions to improve contract management practices across…