Office Coordinator

KIPP New Orleans Schools (KNOS) is a non-profit network of 13 college/career-preparatory, public charter schools serving approximately 5,000 elementary, middle, and high school students, and over 2,000 alumni. While each of our schools is as unique as the community to which it belongs, we are united around a shared promise:
To build academically excellent schools that create unlimited opportunity for all students. For 20 years, we have a proven track record of preparing students for success in college, career, and beyond.

At KIPP, you have the freedom to innovate and the support to grow. You never stop learning, and you’re part of a national network that’s leading the way in getting students from underserved communities to and through college, and beyond. As the largest charter school management organization in New Orleans, we serve nearly 15% of the city’s students, so we need passionate teammates to join us to make their impact re will YOU take us?  

to learn more about teaching and working at KIPP!

The Office Coordinator is the welcoming face and operational heartbeat of the school campus, ensuring families, students, and staff experience clear, timely, and caring service across both schools. Reporting to the Director of School Operations, the Coordinator owns front-office execution—phones, visitors, uniforms, packages, translation access, and day-to-day admin—while supporting attendance outreach, safe arrival/dismissal, copier/office care, school communications, and event logistics. The role also captures and nurtures prospective-family leads (calls, walk-ins, interest forms, events, referrals), schedules tours, and guides families through application and registration—so classrooms run without interruption and every family feels known, informed, and supported.

The responsibilities and essential functions of the role include:

Operations General Operations and Events Responsibilities

Greets and assists students, parents, and visitors with a friendly, professional demeanor, ensuring the school’s front office reflects a welcoming and supportive environment.

Covers the front desk, including answering phone calls, responding to parent requests, receiving packages, selling uniforms, and ensuring daily front office activities run smoothly.

Maintains a professional, positive school image by managing day-to-day administrative tasks such as phone calls, emails, and visitor check-ins with efficiency and courtesy.

Supports daily operations tasks such as copier care, attendance phone calls, and arrival/dismissal duty to ensure consistent, smooth school functioning.

Participates in special projects as assigned, contributing operational expertise and administrative support to advance school priorities.

Directly support with the strong execution of daily safe and efficient arrival and dismissal procedures

School Communications

Assists with school-wide communication to parents, including newsletters, updates, and announcements, ensuring families are well-informed and engaged.

Maintains clear communication channels that effectively share key campus events, deadlines, and updates with parents, guardians, and staff.

Creates and distributes communication materials for students, parents, and staff, ensuring consistent messaging aligned with school culture and priorities.

Supports special events by arranging space and furniture, ordering materials and refreshments, setting up event spaces, and coordinating staff support as needed.

Directly support with the strong execution of daily safe and efficient arrival and dismissal procedures

Maintains clean, organized, and welcoming storage and shared spaces, ensuring accessibility, functionality, and a professional appearance.

Operations Attendance/Enrollment Management Responsibilities

Complete daily attendance calls.

Communicates effectively with families about the application, enrollment, and withdrawal processes to build trust and foster long-term engagement.

Support families with new student registration as needed to ensure all newly assigned families complete registration within 5 days;
Support the school's returning families' re-registration efforts to ensure 90+%…