Receptionist, Administrative​/Clerical

Join to apply for the Receptionist role at H&R Block
. The position is a full‑time, seasonal role that supports client services across our network of tax professionals.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We build a high‑performing, connected culture where everyone feels they belong. We are working toward the long‑term strategy “Block Next” that focuses on innovation, client experience, and sustainable growth.

In this role you will focus on wow‑ing clients, building relationships, answering phones, and matching clients with the right tax professional.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help ensure all client needs have been met during service, both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical Coverage, 401k Retirement Savings Plan, Employee Stock Purchase Plan (eligibility requirements apply)

We are committed to building a Connected Culture where trust, care, and connections are how we work together. We strive for a safe environment where everyone can bring their authentic self to work.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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