Accounts Receivable​/Admin Support Officer

Accounts Receivable / Admin Support Officer

Clayton

Location: Clayton (hybrid)
Hours: Full-time, Monday to Friday, 9:00am-5:00pm
Pay: $32.66 per hour + super
Duration: 12-weeks with strong chance of extension

We are partnering with one of Australia’s most respected member-owned wellbeing organisations, with a proud history spanning over 180 years. They deliver meaningful health, financial, and care services aimed at improving lives and creating Real Wellbeing for their members and communities nationwide.

The Opportunity:

We are seeking a diligent and highly organized Accounts Receivable / Admin Support professional to join our Operations team. This role is crucial in ensuring the accurate and timely processing and reconciliation of invoices, playing a vital part in our financial operations. If you are a self-starter with a keen eye for detail and a knack for problem-solving, this is your chance to contribute to a supportive and impactful organization.

• Receive, process, and approve invoices, ensuring alignment with supplier invoices and care plans.
• Proactively identify and escalate discrepancies, chasing and resolving issues with Care Partners.
• Maintain accurate records and logs of all payment issues and resolutions.
• Utilize Excel and reporting tools (Superset) to manage daily operational reports and categorize outputs.
• Review client budgets, ensuring invoice alignment and requesting adjustments as needed.
• Approve invoices in Redmap that meet criteria and flag/escalate exceptions.
• Communicate effectively with Care Partners and internal stakeholders regarding invoicing and reconciliation matters.

• Strong attention to detail and a commitment to data quality.
• A self-starter mentality with the initiative to resolve issues independently.
• Proven reliability, responsibility, and ownership of tasks.
• Proficiency in Excel (filters, Pivot Tables, VLOOKUPs).
• Experience in accounts receivable, invoicing, or similar administrative/reconciliation roles is highly preferred.
• Familiarity with budget management and care/partner coordination is a plus.
• Excellent communication skills, both written and verbal.
• Eligibility to work in Australia.
• Available to start Monday 13 October

• Competitive hourly rate of $32.66 + super
• Immediate start with comprehensive training
• Full-time hours, Monday to Friday
• Contract duration of 12-weeks with a strong likelihood of extension
• The chance to work for a values-driven organisation making a positive impact in Australia