Sales​/Account Manager

As Sales Account Manager, you ll take ownership of a portfolio of established customers while actively reaching out to new prospects to convert them into trading accounts. You ll focus on building rapport, understanding customer needs, and promoting key product ranges such as Paper, Furniture, and Classroom Supplies. Daily routines are structured to help you succeed, with clear targets and strong internal support.

• Account Growth:
  Develop and expand sales with existing customers, promote key ranges, and position the company as a trusted supplier.
• New Business Development:
  Make proactive outbound calls to convert prospects into trading accounts, present tailored offers, and follow up on enquiries and quotations.
• Daily Sales Routine:
  Attend the team meeting at 08:00, conduct outbound calls from 08:30 (with a 60-minute lunch break), achieve meaningful conversations per day, and submit daily KPIs.
• CRM Management:
  Maintain accurate notes and records of all interactions, ensuring timely follow-up actions.
• Sales Campaigns & Reviews:
  Send weekly e-shots, attend Friday product training, take part in fortnightly blitz days, review product gaps, and join monthly 1:1s and quarterly performance reviews. Structured support:
  Daily routines and strong internal backing from admin and marketing teams.
• Quality leads:
  Established customer base plus high-quality prospect data.
• Development:
  Ongoing training, product knowledge sessions, and career progression opportunities.
  
  Hours:
  
  This is a Full time equivalent role, and applications from candidates seeking term-time working will also be considered (pro rata).

• Strong telephone communication skills and confidence in making outbound calls.
• Ability to build rapport and engage effectively with customers.
• Organised and methodical approach to daily tasks and follow-up actions.
• Target-driven with previous telesales or account management experience (desirable).
• Knowledge of office products or education supplies (advantageous).

Do you thrive on meaningful conversations and enjoy understanding customer needs? Are you motivated by targets and results, with the confidence to build long-term relationships?

This well-established, family-run business has earned a reputation for reliability, competitive pricing, and exceptional service. They supply schools, commercial organisations, and public sector clients with everything from office products and furniture to print solutions and classroom essentials.

Competitive salary: £35,000 per annum + excellent bonus scheme.