Testing Team Manager

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* Job Title:

** Testing Team Manager
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* Location:

** Loughborough, Leicestershire  
** Job Type:
** Full-time, Permanent (37 hours per week)
** Salary Package**:
Generous basic salary + 10% bonus + excellent benefits.
** Job Overview:
** At a landmark moment in our history, BSI is celebrating 125 years of shaping standards, building trust, and enabling safer products, services and systems across the world. From the creation of the world’s first national standards body in 1901 to our role today as a global leader in certification, testing and assurance, BSI has consistently set the benchmark for quality, safety and innovation.

As we continue to grow our electrical product testing capability, we are seeking a
** Testing Team Manager
** to lead, develop and strengthen our laboratory operations in Loughborough.

This is a pivotal leadership role responsible for the day-to-day operational management of a high-performing electrical testing team of circa 15 engineers. You will play a central role in driving workload management, quality of output, operational efficiency and continuous improvement, while developing people capability and building a culture of excellence.

Reporting into the Global Laboratory Manager, you will act as the operational backbone of the laboratory ensuring delivery, standards, and performance, while helping to shape the future growth and capability of BSI’s electrical testing services.
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* Key Responsibilities:

*** Lead, motivate and develop a skilled team of test engineers, creating a high-performance, quality-driven culture
* Own daily laboratory operations, ensuring testing activities are delivered safely, efficiently, on time and to the highest quality standards
* Manage workload planning, scheduling, resourcing and prioritisation to optimise capacity, flow and delivery performance
* Drive compliance with ISO 17025 and associated management systems through robust processes, governance and documentation
* Maintain exceptional audit readiness and lead the resolution of findings and non-conformances
* Champion continuous improvement initiatives to enhance efficiency, quality, throughput and operational resilience
* Ensure health, safety and wellbeing are embedded in all laboratory activities
* Use operational data, KPIs and reporting to inform decisions and performance improvements
* Act as a trusted leader and technical support for the team, providing guidance, coaching and development
** Key Performance Indicators:
*** Consistent on-time delivery of daily and weekly testing programmes
* High-quality output with minimal NCRs and zero overdue NCRs
* Strong audit outcomes with no critical findings
* Achievement of testing revenue targets and control of operational costs
* High team engagement, strong retention and positive culture
* Effective implementation of business change and new operational initiatives
** Required

Skills & Experience:

*** Relevant technical qualification (HNC/HND, degree, or equivalent experience)
* Experience leading or managing technical teams in a laboratory, testing, engineering or production environment
* Strong leadership capability with proven people management experience
* Excellent organisational and workload management skills
* Strong communication and stakeholder engagement skills
* Structured, improvement focused mindset with high attention to quality and detail
* Electrical awareness or technical understanding to support, guide and develop the testing team
* Commitment to continuous improvement, operational excellence and team development
** Desirable

Skills & Experience:

*** Experience in electrical product testing, certification or conformity assessment environments
* Knowledge of ISO 17025 (or similar quality management systems)
* Process improvement and operational optimisation experience
* Data reporting and performance analysis capability
* H&S or quality training (e.g. IOSH or similar)
* Leadership potential to grow into broader operational or strategic responsibilities.

This is more than a management role; it is an opportunity to shape the future of electrical product testing within…