Domestic Supervisor - Epinal Way Care Centre Epinal Way Care Centre

All roles are subject to an enhanced DBS check, the cost of which is covered by Rushcliffe Care.

Pay: £13.00 per hour
Location: Loughborough
Hours: 35 hours per week
Salary: £13.00 per hour

Looking for a role where standards matter and leadership is practical, visible, and consistent? As a Domestic Supervisor with Rushcliffe Care Group, you will lead the domestic and laundry team to ensure the environment across the service remains clean, safe, and well maintained at all times.

Clean surroundings are not optional. They directly support infection prevention, dignity, safety, and the overall care experience. This role ensures those standards are met every day.

You will be joining Rushcliffe Care, a company with over 35 years of experience in offering the highest levels of care to our most vulnerable in society. Across our services, we support people to live safer, more fulfilling lives, with dignity, choice, and consistency at the centre of everything we do.

Our work is guided by clear values. These are not slogans. They shape how we treat people, how we work together, and what we expect from each other.

As Domestic Supervisor, you will manage and oversee the domestic and laundry service within Epinal Way Care Centre.

You will be responsible for maintaining high standards of cleanliness across all areas of the building, ensuring infection prevention procedures, COSHH guidance, and company policies are followed consistently.

• Supervising and supporting the Domestic and Laundry team
• Planning and overseeing rotas to ensure adequate staffing levels
• Monitoring performance and addressing any concerns promptly
• Ensuring cleaning schedules are completed correctly and on time
• Maintaining stock control and ordering supplies within budget
• Supporting infection control procedures, including high risk or isolation cleaning where required
• Reporting hazards, maintenance issues, or compliance concerns
• Providing supervision, guidance, and ongoing support to team members

This is a hands on leadership role. You will set the standard, support your team, and ensure expectations are clear and met.

Your 35 hours will be worked flexibly across a seven day service in line with operational need.

You will have experience in domestic or cleaning services, ideally within a regulated care environment.

You understand infection prevention, COSHH, and safe use of cleaning equipment. You are organised, confident in managing rotas and stock, and comfortable leading a team.

You take standards seriously. You address issues early, communicate clearly, and expect consistency from yourself and others.

You are reliable, practical, and willing to work flexibly.

• Ensuring cleaning standards meet infection control guidance at all times.
• Monitoring team performance and correcting issues promptly.
• Maintaining clear records and following policy consistently.

• Ensuring bedrooms and personal spaces are cleaned with care and privacy.
• Supporting team members professionally and fairly.
• Protecting the dignity of service users at all times.

• Escalating concerns or hazards without delay.
• Providing clear instructions and expectations to the team.
• Working collaboratively with the Registered Manager and wider leadership team.

• Leading by example in timekeeping and work ethic.
• Supporting the team during busy periods.
• Taking responsibility for standards and outcomes.

Epinal Way Care Centre in Loughborough brings together three specialist units within one building:
Matthews Neuro-Rehabilitation, Aarons Dementia, and The Hall Mental Health. Each unit provides focused support while sharing the wider resources of the centre.

Matthews supports people with acquired or traumatic brain injury, neurological conditions, spinal cord injury, and those requiring palliative care. Aarons is a nurse led dementia unit for people with complex needs, providing a safe and therapeutic environment. The Hall supports individuals with long standing mental health conditions, delivered in a structured and…