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Head of Member Success
Job in
Loughborough, Leicestershire, LE11, England, UK
Listed on 2026-01-26
Listing for:
CIMSPA
Full Time
position Listed on 2026-01-26
Job specializations:
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Management
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Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A professional body for the sport and physical activity sector is seeking a Head of Member Services to lead membership and customer success functions. This critical role involves achieving income and retention targets while enhancing member engagement. The ideal candidate will have strong leadership and CRM skills, preferably Dynamics 365, and a track record in customer-facing roles. This position offers a competitive salary of £55,000 - £62,000 per annum and aims to make a positive impact in the UK’s sport sector.
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