Senior Ecommerce Manager

Overview

We’re looking for a commercially driven Senior eCommerce Manager to take ownership of a high-performing, multi-million-pound online business. This is a strategic and performance-focused role where you’ll lead digital growth, optimise revenue, and ensure all online activity is aligned to business priorities.

You’ll act as the internal driver of eCommerce performance, working cross-functionally and managing agency partners to maximise results. This is an opportunity to make a measurable impact in a business that values data-led decision-making and commercial thinking.

• Take full ownership of online revenue, profitability, and performance against agreed targets.
• Develop and execute the eCommerce trading strategy, including promotional planning, pricing activity, and conversion optimisation initiatives.
• Continuously analyse customer behaviour, sales trends, and site performance to identify growth opportunities and remove barriers to conversion.
• Direct and challenge Paid Media, SEO, and CRM agency partners to deliver measurable ROI and align activity with commercial priorities.
• Ensure channel strategies support margin targets, stock availability, and wider business objectives.
• Translate performance data into clear, actionable insights and strategic recommendations.
• Collaborate cross-functionally with marketing, sales, finance, and purchasing teams to ensure online activity supports overall commercial goals.
• Deliver clear, concise performance reporting and strategic insight to senior leadership.
• Lead, coach, and develop the eCommerce Assistant to build a high-performing digital function.
• Identify opportunities to improve processes, tools, and workflows to increase efficiency and scalability.

• Proven experience managing eCommerce performance in a revenue-driven environment.
• Strong commercial mindset with ownership of results
• Experience managing external digital agencies.
• Confident analysing data and turning insight into action.
• Excellent communication and stakeholder management skills
• Retail or B2C eCommerce experience
• CRM or lifecycle marketing exposure
• Experience scaling online revenue in growth environments.

If you’re a results-focused eCommerce professional ready to take ownership of digital growth and drive measurable impact, we’d love to hear from you!