Data Center Deployment Engineer L4​/L5

Overview

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next. Open Connect;

as a Data Center Deployment Engineer, you’ll ensure that our 100+ edge data centers are deployed, upgraded, and prepared to meet the growing demands of our expanding service, enabling seamless video streaming, cloud gaming, and live experiences. You’ll collaborate with network architects, engineers, provisioners, capacity planners, logisticians, and others, fostering a culture of continuous learning and innovation.

In this role, you’ll manage multiple concurrent deployments while driving process improvements to ensure capacity is available ahead of demand. You’ll plan, document, and oversee complex data center builds, deployments, and upgrades. Managing global remote hands vendors, you will provide detailed instructions and proactively address challenges. A key part of your role will be ensuring consistency across the team, and aligning practices to maintain high standards.

You  also enhance efficiency by sharing lessons learned and identifying opportunities for automation and simplification.

Learn more about the unique Netflix culture and the opportunity by reading up on our culture and long-term view.

• Project manage the design, planning, deployment, and refreshing of network and content serving infrastructure at new and existing Open Connect data center points of presence.
• Collaborate with cross-functional teams and external vendors to orchestrate deployments, deliver capacity, and develop project scopes while ensuring availability and performance.
• Produce and maintain comprehensive documentation, including rack elevations, power consumption, cabling, run books, and handover documents, capturing all details for planned, installed, and as-built stages of deployments.
• Create a bill of materials for each project, ensuring all necessary items — including structured cabling, optics, and network gear — are available on-site before rack-and-stack. Order non-stock items as needed and recommend materials for regular stocking to support efficient future deployments.
• Manage remote hands vendors, providing clear scopes of work and ensuring adherence to SLAs, performance standards, and seamless execution, onboarding new vendors when necessary.
• Collaborate with infrastructure, operations, and architecture teams to develop long-term solutions that enhance network infrastructure and support future growth.
• Identify and drive improvements in our internally developed management tools and automation processes.
• Lead complex network upgrades and migrations, ensuring coordination and clear communication throughout.
• Troubleshoot and resolve networking, power, cooling, and fiber issues in data centers.
• Provide mentorship and technical leadership to deployment team members and stakeholders.
• Gain a comprehensive understanding of Open Connect Appliance functionality and its integration with network roadmaps.

• Proven project management experience with a creative, problem-solving approach.
• Ability to improve processes and workflows, foster collaboration, and encourage team performance through effective communication and strong interpersonal skills.
• Strong verbal, written, and presentation skills to communicate with both technical and non-technical audiences.
• Flexibility to manage multiple projects and adapt to changing priorities across a global footprint — with nearly half of our deployments in Africa, Asia, and Europe — requires collaboration across time zones and off-hour work to support global IX operations.
• Meticulous attention to detail, strong organizational skills, and excellent problem-solving abilities.
• Expertise in networking concepts and protocols, including routing, switching, DWDM, and fiber optics.
• Layer 1 knowledge, including patch panels, fiber optic connectors, optic types, and form factors…