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Crisis Intervention Specialist II

Job in Los Gatos, Santa Clara County, California, 95032, USA
Listing for: Pacific Clinics
Full Time position
Listed on 2026-02-08
Job specializations:
  • Healthcare
    Mental Health
Salary/Wage Range or Industry Benchmark: 34.61 - 42.57 USD Hourly USD 34.61 42.57 HOUR
Job Description & How to Apply Below

Compensation

The initial compensation for this position ranges from $34.61 - $42.57 per hour; depending on experience, location and internal equity considerations.

  • 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications**
  • 7.5% Bilingual Differential for qualified positions*
Benefits We Offer
  • Benefits eligibility starts on day ONE!
  • We provide a robust benefits package which includes medical, dental & vision
  • 401K Employer Match up to 4%
  • Competitive Time Off Plans
  • Must meet eligibility requirements based on employment status
About our Program

PSS1: is a 60-day program with a Profession Parent component designed to provide a comprehensive integrated service model designed to meet the needs of children/adolescents who are at risk of out-of-home placement, abuse, and neglect. Services will be tailored to provide support to children and their families who are represented in the Child Welfare System. We serve the highest acuity youths in the county and have a 30-minute response time for our youths, and can provide 24/7 crisis stabilization support, if needed/approved by DFCS.

Schedule

Monday - Friday 1pm - 9pm

Responsibilities
  • Demonstrates mastery of the Crisis Intervention Specialist 1 Job Description
  • Advanced skills through support of the MH crisis hotline by modeling and coaching Crisis Intervention specialist I in gathering information, supporting callers and identifying needs related to current crisis situation. May provide phone stabilization and resourcing as needed. Provides crisis assessment and de-escalation of adults or youth who are experiencing an acute MH or behavioral crisis and may be presenting as a danger to themselves or a danger to others.
  • Demonstrates ability to train others in process of information gathering and decision making related to involuntary psychiatric holds as Lanterman Petris Short laws and regulations.
  • Demonstrates advanced knowledge around providing direct billable mental health services, documenting in alignment with Medi Cal regulations, and achieves set productivity expectations. Exhibits advanced knowledge around coaching others in the use of the electronic health record. Maintaining audit ready progress notes.
  • Models expert techniques around engaging and supporting family members and other natural supports in the midst of an acute psychiatric crisis which includes psychoeducation related to deescalation strategies, steps to secure home environments specifically related to weapons, dangerous items, substances that could put the client at risk of harm to self or others.
  • Coaches others in the workflow of transporting individuals on 5150 holds including providing clinical information to accepting hospitals or CSU/other psychiatric facilities. Remains with client until transport has arrived and client safety enroute to accepting facility.
  • Leads assists individuals with identifying triggers, unmet needs, psychosocial factors that are contributing to ongoing acute MH crisis. Utilizes strengths-based approach to develop a comprehensive risk management and safety plan to support the client in stabilizing the behaviors that may present as danger to themselves or others after the conclusion of service.
  • Provides linkage, referrals and resources in the community based on identified needs which may include but not limited to MH services, substance use services, housing supports, and additional identified social services.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All employees are responsible for keeping job requirements upto date. This can include but are not limited to certifications, licensure, and maintaining a clear criminal record.

  • High School Diploma or GED and two (2) years of relevant experience as a Healthcare/Medical - Social Worker, or equivalent combination of education and experience (two years of relevant experience equals one year of education).
  • Speak, read, and/or…
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