Operations Site Lead - TAS

Overview:

The Operations Site Lead is responsible for assisting in oversight of the operations. They will act as the liaison between Transdev Management and Transdev employees. They are responsible for oversight of daily tasks by the Fleet Deployment Specialists, Site Coordinators, and Driverless Roadside Assistance Specialists to ensure efficient delivery of the missions requested by our Clients.

The Site Lead is responsible for assisting in creating the weekly schedule, documenting issues, escalating appropriately, and upholding all company policies. Operations Site Leads are expected to also provide clear, concise, professional, and accurate feedback to direct reports.

Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world.

Our goal is to help you launch autonomous operations that blend seamlessly with existing mobility options, expand connections within communities and enhance the footprint of public transit.

Transdev is proud to offer:

• Competitive compensation package of minimum $70,720 – maximum $81,120

Benefits include:

• Vacation: minimum of one (1) week

• Sick days: 5 days

• Holidays: 6 days

• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities:

• Operate and Maintain Transdev’s high standard of safety

• Be the deputy for technology by communicating courteously always with management, clients, engineers, and the public

• Ensures that delays in service are recorded and communicated. In addition, make sure all accidents or breakdowns are handled appropriately

• Responds to system emergencies; investigates and completes accident reports, incidents, safety escalations, and customer complaints; including post-accident drug and alcohol testing according to policy

• Monitors and records employee absence and tardiness

• Conducts applicable shifts pre-brief and debrief meetings, communicating announcements to the team

• Support the operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders

• Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution

• Ensures compliance throughout the division to global process standards and works on continuous improvement initiatives

• Maintain high degree of confidentiality of all information

• Application of policies, procedures, and standards throughout includes taking personal responsibility for the safety of self and others

• Ensuring timely shift start and efficient vehicle deployment

• Responsible for covering any day to day operational needs in case of call outs or staff shortage

• Ensure the Transdev managed fleet of vehicles remain operational by being responsible for day-to-day maintenance, procuring supplies, and maintaining relationships with third party vendors.

• All other duties as required

• Required
  
  Education and Experience:

• Associates degree (and / or equivalent job experience)

• 1 year Autonomous Vehicle Operations experience

• Experience with program management tools and Google Workspace

• Experience in vendor relationship management

• Experience leading teams to a successful conclusion

Required Knowledge

Skills and Abilities

(KSAs):

• Proficiency with using a touchscreen smartphone

• Ability to use a computer to generate reports and schedules

• Ability to read, understand, and interpret system operating rules, regulations, policies, phases and routes

• Good written and oral communication skills

• Ability to organize and perform work efficiently with strong attention to detail

• An awareness and willingness to use Operational Excellence tools and techniques

• Excellent written and verbal communication skills

• Ability to communicate effectively to a large group of people

• Exper…