Front Desk Associate

Overview

Gold’s Gym is growing fast and looking for a Customer Service Representative to help us execute our mission of providing facilities, programs, and staff that motivate, support, and lead every member in their pursuit of a healthy, productive, and enjoyable life.

• Work with great people every day
• John Hancock 401k
• Aflac Supplemental Insurance Options
• Free gym memberships and discounts
• Opportunities to grow within the company
• Be a part of the most recognized gym brand in the world

• Partner with Sales and Fitness Managers to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention
• Ensure members receive a friendly greeting/check-in and prompt attention to their needs
• Engage members with various fitness offerings including personal training, group exercise classes, and digital classes
• Maintain name relationships with members and serve as a resource for questions or concerns, directing them to the appropriate club resources
• May assist sales with club tours and member questions
• Assist with housekeeping duties as needed

• High school diploma
• Ability to follow oral and written directions
• Willingness to perform routine, repetitive tasks on a continuous basis
• Able to work accurately at a fast pace
• Organization and attention to small details
• Able to work around cleaning products
• Understanding that this is not an all-inclusive list

This role requires the ability to move and lift up to 25 lbs. Standing or walking for extended periods of time and maintaining a professional demeanor, clear communication, and clean uniform are required.

We celebrate everyone. Gold’s Gym SoCal and all its affiliated clubs are an equal opportunity employer. We are proud of our diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

$16.50 - $17.87 per hour

Gold’s Gym SoCal Rewards offers perks for gym visits, referrals, group training, and more. Perks can be redeemed for instant rewards and savings, including branded merchandise, access to select services, and exclusive discounts on merchandise, hotels, and events. Rewards also include access to tickets for concerts and sporting events, movie tickets, theme parks, and more.

Visit the rewards site to learn more.

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Other

Industries:
Wellness and Fitness Services

Location references and related postings are provided for context and selection within the region; apply to the role if interested.