Salesforce CRM Developer

University of Southern California (USC), founded in 1880, is in the heart of downtown L.A. and is the largest private employer in the city of Los Angeles. As an employee you will be a part of a world‑class research university and a member of the “Trojan Family,” which comprises the faculty, students, and staff that make the university a prime place to learn, grow, and succeed.

University Advancement is seeking an experienced Salesforce CRM Developer to join its team. This role is focused on designing, developing, and maintaining Salesforce applications and integrations that support University Advancement business processes. The Salesforce CRM Developer will work to translate requirements into scalable, maintainable technical solutions while ensuring system performance, data integrity, and an exceptional user experience.

University Advancement is committed to non‑discrimination and equal opportunity for all, where all advancement staff and our stakeholders have the opportunity to connect, belong, and grow while supporting the University of Southern California’s mission, values, and goals.

This is a hybrid position under our current work arrangement plan, with the expectation of on‑site presence in our downtown Los Angeles office.

• Design, develop and test Apex classes, controllers, triggers, and batch jobs to support business logic and automation.
• Build and maintain Lightning Components (Aura/LWC) and Visualforce pages to enhance the user experience.
• Integrate Salesforce with external systems using APIs, REST and SOAP web services.
• Maintain and optimize existing Salesforce functionality.
• Participate in code reviews, ensuring adherence to best practices and scalable/maintainable design.
• Support data management activities, including bulk data loads, deduplication, and integrity checks.
• Collaborate with administrators, business analysts and other stakeholders to translate business requirements into technical solutions.
• Troubleshoot and resolve production issues related to Salesforce applications.
• Develop and maintain clear technical documentation for code, configurations and system design.
• Stay current on Salesforce platform updates and recommend improvements or optimizations.

Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

• Bachelor’s degree in computer science, engineering or other technical area; combined experience/education may substitute for minimum education.
• Five or more years of Salesforce development experience with tools and techniques including Apex, triggers, controllers, SOAP and REST APIs, JSON, SOQL, etc.
• Database management skills using Microsoft SQL Server, Oracle, Salesforce or other cloud databases.
• Strong analytical and problem‑solving abilities with a mindset for troubleshooting and optimization.
• Excellent interpersonal and communication skills.

• Seven years or more of experience.
• Salesforce Platform Developer I certification strongly preferred;
  Platform Developer II is a plus.
• Experience with Git Hub or other Dev Ops or CI/CD tools.
• Experience leveraging AI‑assisted tools to streamline development workflows.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, community, well‑being, open communication and accountability.

Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.

The annual base salary range for this position is $130,000 – $135,000 per year. When extending an offer of employment, the University of Southern California considers factors such as scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

To support faculty and staff well‑being, USC provides benefits‑eligible employees with a broad range of benefits and perks to help protect their and their dependents’ health, wealth and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.

Minimum Education:

Bachelor’s degree (combined work experience and education may be considered equivalent).

Minimum Experience:

5 years.

Minimum Field of Expertise:
Relevant work experience providing strong technical knowledge of programming and analysis, and senior or lead experience.

Mid‑Senior level

Full‑time

Engineering and Information Technology

Software Development