Case Manager

The Organization

SSG-Project 180 turns lives around through innovative, wraparound services that keep people out of institutions and in their communities. Project 180 is a leader in the forensic treatment space, offering high-quality, specialized treatment programs that serve thousands of justice-involved individuals. Our programs span criminal justice intercepts and include pre-arrest interventions, court-based diversions, jail in-reach, and intensive post-release services. Project 180 operates in partnership with County agencies including the Department of Mental Health (DMH), the Department of Health Services (DHS), and the Justice, Care and Opportunities Department (JCOD).

Title: Case Manager

Division: Project 180

Pay Scale: $25.24 - $30.62

Location: Hope on Alvarado

The Project Based Housing program is funded by the Department of Health Service (DHS) Office of Diversion and Reentry (ODR). The ODR/ICMS program provides intensive wraparound services to the high-need/high-barrier behavioral health population in the LA County jail system. The program provides permanent supportive housing for some of the most underserved or highest utilizers in the county system. Services are delivered through a recovery oriented, harm reduction framework.

Under the supervision of the Program Supervisor, the Project Based Housing Case Manager is responsible for providing intensive, wraparound, on site and field based case management services. Case Managers also serve as a member of a multidisciplinary treatment team. A successful Project Based Housing case manager will actively engage this population in services, supporting their clients in making progress towards meaningful recovery goals and increasing utilization of community resources.

Job title (I-III) to be established based on years of relevant experience.

• Provide intensive, wraparound services on site and in the field to support recovery goals
• Actively engage clients in services through the development of strong rapport, consistent contact and use of motivational interviewing. Provide outreach services as needed, meeting clients “where they are at” (service location, client’s point of view).
• Conduct custody pick ups from LA county jails and accompany clients to court appearances.
• Services to target cornerstones of recovery oriented care (instilling hope, empowerment, self-responsibility and engaging in meaningful roles). Ensure service delivery is consistent with ethical standards and a harm reduction, strength based, trauma informed framework.
• Develop and maintain knowledge of available community resources. Complete needs assessment and link clients to community resources. Monitor ongoing participation in services/use of resources and facilitate problem solving to target barriers. Accompany clients to linkage appointments when appropriate.
• Teach prosocial and recovery skills (ie communication, problem solving, anger management skills) for long term stability in the community.
• Engage and join with collaterals (family members, probation, court) as appropriate. Provide education related to mental health recovery to better support clients. Engage in client advocacy.
• Conduct custody pick ups from LA county jails as needed.

• Actively contribute to planning and execution of clinical interventions in collaboration with the treatment team. Leverage unique skills and abilities of team members in service delivery.
• Participate in coordinated outreach and engagement efforts with the treatment team.
• Collaborate with external partners (ie residential substance treatment facilities, primary care clinics, etc) to ensure high quality, integrated care.

• Maintain comprehensive case notes in the electronic health record per program guidelines
• Maintain and submit billing records in accordance with SSG and DHS guidelines
• Participate in program data collection per program guidelines

• Regular attendance required. Holiday or weekend work may be required.
• Maintain and uphold Agency mission statement, values, policies, procedures,…