Case Manager Generalist

About VOALA

VOALA is a non‑profit human services organization committed to serving people in need, strengthening families and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low‑income housing program as well as drug and alcohol rehabilitation. Learn more la.org.

The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available.

$22.91 - $24.12 Per Hour

Competitive medical, dental, vision and retirement benefits.

• Conduct comprehensive screenings and assessments with clients to collect functional, environmental, psycho‑social, financial, employment, housing, educational and health information.
• Assess barriers, develop case plans, coordinate individualized planning and provide service linkages to meet short‑and long‑term needs.
• Coordinate case conferences, consult with service team, monitor progress, and assist clients in meeting agreed‑upon goals.
• Advocate for clients before judicial, community and administrative bodies and facilitate support groups and client participation as appropriate.

• Must be able to pass fingerprint clearance, background check and verifications.
• High School / GED. Completion of VOALA Case Management training within 6 months of hire.
• Minimum 1‑year general experience in case management or similar social services role.
• Bachelor’s Degree in Social Work, Social Services or related field provides alternative to experience.

• Bachelor’s Degree in Social Work, Social Services, public administration, public health or related field.
• 1 year of experience working with target population.
• HMIS navigation.

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status or any other characteristic protected by applicable federal, state or local law. This employer participates in E‑Verify as required by the federal government. If E‑Verify cannot confirm that you are authorized to work, the employer will provide the federal government with your Form 1‑9 information.