Vice Chancellor​/Chief Financial Officer

Overview

The Job

The Department of Children’s Services (DCS) is recruiting for Intake Specialists who, under direct supervision, receive reports of child abuse/neglect/exploitation and provide information regarding available services to the public and other agencies. Positions are located in San Bernardino.

Applicants bilingual in both Spanish and English are encouraged to apply. For more detailed information, please refer to the Intake Specialist job description.

Applicants must meet one of the following options in addition to meeting the typing and availability requirements specified below.

• Option 1: Thirty semester (45 quarter) units of completed college coursework in social/behavioral science. A list of coursework must be submitted with the application unless a bachelor’s degree or an associate s degree has been completed in a social/behavioral science.
• Option 2: Twelve months of experience answering phone calls, processing reports and providing information in a crisis intervention setting.
• Option 3: Eighteen months of office clerical experience including data entry, word processing, responding to public inquiries and providing information in a Social Services setting.

Typing: 30 w.p.m. required. Indicate your corrected typing speed on the Supplemental Application.

Availability: Intake Specialists are required to be available to work ALL SHIFTS, which includes day, swing, night, rotating, weekends, and holidays.

• Failure to indicate availability for all shifts (including rotating shifts and weekends) and 30 w.p.m. typing speed will result in disqualification from the employment process.

Written Test: A written test will be administered on November 25th, 2008
, and will consist of an evaluation of knowledge and skills in the following topics:

• Written Communication
• Interviewing
• Attention to Detail
• Interpersonal Skills/Public Contact

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please .

Refer to the appropriate MOU, contact the County s Employee Benefits and Services Division at  or visit the Benefits website for more detailed information ounty.gov/employee-benefits/.

• Retirement benefits subject to change.

01

Please indicate whether you are applying under Option 1,
Option 2 or Option 3.

• Option 1: 30 semester (45 quarter) units of completed college coursework in social/behavioral science.
• Option 2: 12 months of experience answering phone calls, processing reports and providing information in a crisis intervention setting.
• Option 3: 18 months office clerical experience including data entry, word processing, responding to public inquiries and providing information in a Social Services setting.

02

EDUCATION/COURSEWORK. If you are applying under Option 1 and have not completed a bachelor s or an associate s degree in a social or behavioral science, please list your completed coursework and be sure to include the following:
Course Title
, Course Number
, School and Number of Units. Please indicate if units are semester or quarter. Only include courses required or related to the position.

03

I am willing to work all shifts: day, night, weekend, rotating, swing, as well as holidays and overtime. I understand that checking "NO" will remove me from this testing process and I will need to reapply at a later date when I am available for all shifts.

• Yes
• No

04

My Corrected Typing Speed Is

• 0-29 wpm
• 30-49 wpm
• 50+ wpm
• Required Question