Rental Assistance Coordinator

Description

Under the management of the Associate Director, the Rental Assistance Coordinator will strengthen housing stability in preventing homelessness for opportunity youth from the Housing & Support Services Department and Workforce Development Programs. The Rental Assistance Coordinator will work with staff across different departments to address housing needs for youth ages 18 to 25 and connect them to housing resources that fulfill those needs by providing high-touch case management services, and by accessing supportive services such as housing navigation, rental assistance, childcare, and related resources.

Job Type: Full-time

• Responsible for working with youth to effectively assist in housing support, provide supportive services and case management based on need, facilitate referrals to Workforce Development services, and other community resources.
• Provide housing stabilization services to the youth and follow up with landlords at least once every other week.
• Build on existing relationships between CRCD, DCFS, LAHSA, private landlords and other supporting agencies to strengthen housing outcomes.
• Establish and cultivate relationships with landlords and other housing providers to build a portfolio of housing options for youth.
• Act as liaison among the property manager, the property management company, the youth, and other staff to facilitate communication of concerns that could jeopardize the youth’s residency.
• Provide information and instructions to youth regarding Fair Housing, tenant rights and responsibilities under the rental agreement and property rules.
• Assist youth in obtaining rental assistance, move-in/eviction prevention services.
• Address tenant grievances, mediate tenant disputes and resolve issues with property management that might affect the youth’s tenancy.
• In collaboration with Property Manager, conduct wellness checks and housing inspections as needed.
• Monitor status of clients who have moved into housing and prepare clients who are deemed ready to transition to mainstream non-supportive housing.
• Coordinate with other staff to transport youth to attend apartment viewing.
• Participate in care coordination meetings and other CRCD service provider related meetings.
• Work closely with the Program Manager & CRCD’s L&E Team to input timely & accurate data into HMIS, CHAMP and Salesforce data systems.
• Compile and submit quarterly/annually reports that track client status and supportive services.
• Maintain accurate client case files of all required housing documents.
• Attend staff development training as assigned.
• Able to travel to multiple sites providing services and support.

• 1-2 years’ work-related experience or a bachelor’s degree; or an associate degree and 2 or more years’ experience providing housing-based support services to youth facing multiple barriers to housing stability.
• Experience working with youth experiencing homelessness and housing instability, and/or have had experience in foster care, probation, mental health systems.
• Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries.
• Demonstrated ability to work on multiple projects simultaneously, and to meet deadlines.
• Reliable transportation: valid driver’s license, and car insurance as required by law, as appropriate.
• Proficient in Microsoft Office Suite.
• Complete, maintain, and self-audit all case files including daily/weekly tracking of case notes, services delivery, and progress towards outcomes.
• Ability to create database profiles and enter data in required databases, compile and submit reports that track clients progress and support services.
• Demonstrated knowledge of community resources.
• Bilingual in English/Spanish preferred.

$50,000-$60,000