Case Manager - FRT SPA

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Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St.

Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually.

Company Description

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Description

Job Summary

The FRT Case Manager serves as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care as well as adhering to the mission of St. Joseph Center. The FRT Case Manager works to provide services to homeless families on the Westside of Los Angeles.

Essential Duties & Responsibilities

• Act as the first point of contact for the family within the homeless family solutions system.
• Screen all homeless families referred through Los Angeles County 211 utilizing a standard prescreening triage tool. Based on gathered information, the FRT Case Manager will implement the immediate crisis housing plan including diversion to family and friends, placement in a shelter or transitional housing, and/or additional sources of assistance.
• Negotiate when needed with family, friends, and landlords to keep families out of the homeless system.
• Connect families to supportive services as needed including health, mental health, public entitlements, education and vocational training.
• Serve as an advocate or liaison for family with community organizations.
• Complete client intakes.
• Assist and work closely with the Problem Solving team.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Qualifications

Knowledge, Skills & Abilities:

• Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent administrative and organizational skills.
• Working knowledge of the housing market and housing programs is desirable.
• Familiarity with issues surrounding mental illness and substance abuse is strongly preferred.
• The position requires an ability to work flexible hours including some early mornings and evenings.

Experience:

• One year of experience providing case management services with at risk population.

Education:

• Bachelor degree from an accredited college or university in social work, human services or a related field. A combination of education and experience may be substituted.

Direct Reports:

• This position has no direct supervisory responsibilities.

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported internet browsers.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Valid automobile liability insurance.

Travel Requirements:

• Must be able to be in the office during walk in hours (5 days a week).

Work Environment:

• The work environment will be primarily field based. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

Additional Information

Benefits: Excellent Benefits package available.

Status: Full time/Non-Exempt

Compensation: $22/h

Employment with St. Joseph Center is…